I really don't think there's anything we can do if the developers doesn't want to do anything bout it.I too spend quiet a sum of money on the game and have recently sent a ticket notifying them on my problem and it's pending.My Hotmail has been ban and there's no way to retrieving it with their outrageous way to backtracking. I honestly want to choose to give up cause there's no solution to way to retrieve the access code if this continues and we're ignored.
I can't play the game either because the one time code never arrives, in addition I can't even start a thread because it says my account is "too new" (I've been a lifetime subscriber since it came out of beta). Since my tickets are being ignored and I'm being denied service, I'm begining to think that the only thing left is some kind of lawsuit, I'm certain there has got to be something under consumer fraud.
Also, closing this thread as it's months old. If you continue to have this problem then your options are available in the above paragraph. You may also open a new thread to discuss it however as a rule we don't want necro posts from over 30 days ago to pop up. It tends to have misleading information
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