If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
It's their responsibility to learn. If you jumped right into elites, then you skipped a step, you should be doing normal STFs. If your doing normal STFs and struggling, it's really just an issue with you needing to accept you are bad at the game and that you need to figure out what your doing wrong. That means looking at builds, key binds, game mechanics, etc. there are plenty of sticky guides in the forum that will help you with that.
Elite STFs are not the regular PVE a new lvl 50 should be playing. They are WAY harder than anything you could have seen in lvls 1-49. That said, they're still not that troublesome when you learn what to do with your ship, abilities,... Clearly, the content up to lvl 50 doesn't (and can't) prepare you for them.
Now if you're talking normal STFs at lvl 50, then it's strange. There shouldn't really be any difference in a normal STF when played at lvl 49 or 50.