Ensign
Join Date: Dec 2012
Posts: 2
# 1 C-Store mischarge
12-29-2012, 10:55 PM
Has anyone else experienced this? For every $5.00 I purchase of Zen, my bank account is actually being charged $5.04. I have multiple purchases over the last month to confirm that it's not a one-time error, and they range from $5.04 to $10.08 all the way up to one purchase of $50.40. My total purchases have been "overcharged" less than $1 or so, so I'm not particularly concerned, but thought maybe someone else was seeing a similar error and could confirm or it was normal? Is it maybe tax (it's not the correct sales tax % for my state if so)?
Career Officer
Join Date: Jun 2012
Posts: 238
# 2
12-30-2012, 06:30 AM
Hmm, is your account in the same currency as the transaction?

Vornek@oberlerchner123 - Join Date: July 2008
Career Officer
Join Date: Jun 2012
Posts: 827
# 3
12-30-2012, 06:34 AM
Quote:
Originally Posted by obertheromulan View Post
Hmm, is your account in the same currency as the transaction?
^^^ This. It sounds very much like an exchange tranfer rate 'issue'. It is normal if you buy something outside of your own country.
Vice Admiral Kerayz of the Federation of Misfits.
Ensign
Join Date: Dec 2012
Posts: 2
# 4
12-30-2012, 09:19 PM
Quote:
Originally Posted by obertheromulan View Post
Hmm, is your account in the same currency as the transaction?
Uh, that's a good question. I'm in the US, so where is moneybookers, the people who take money for direct credit/debit card transactions. This seems like a reasonable answer, though and it satisfies me. Thanks!
Career Officer
Join Date: Jun 2012
Posts: 2,828
# 5
12-30-2012, 09:27 PM
MoneyBookers is an English Company based in London.
...... DaveyNY ...STO Forum Member since February - 2009
..............Star Trek Fan since Thursday Sept. 8th, 1966
There are No Longer any STO Veterans... We're Just People who have Played the Game for the last 4 years.
I Really Do Miss the little TOP Button at the bottom of the threads.
Career Officer
Join Date: Jun 2012
Posts: 4,926
# 6
12-30-2012, 10:40 PM
Quote:
Originally Posted by sandormen123 View Post
^^^ This. It sounds very much like an exchange tranfer rate 'issue'. It is normal if you buy something outside of your own country.
Actually, I can't think of a single currency that would account for such a small amount... And especially not at such heavily flux in terms of amount charged...
My name may say "PWE member", but I will never be.
-NEVER Forget the Screwups and ignorance made towards the people who supported the game through 2011
Don't look silly, don't call it "Zen-Store" - Don't waste devs time, Post proper bug-reports
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 05:02 AM.