Join Date: Dec 2012
Posts: 11
# 31
12-19-2012, 07:39 PM
Anyone lose Sarlaf? He's listed among my characters. 'Never heard of him.

I'm having trouble loading cannons on my defiant retrofit. Where do I report that?
Thanks, C
Join Date: Dec 2012
Posts: 523
# 32
12-20-2012, 04:34 PM
Will we be able to make purchases through this gateway?

A lot of us are suffering from the level 10+ bug and at least this gateway clearly outlines our character's rank so we can make appropriate purchases. If it is possible I'm not able.
Join Date: Jun 2012
Posts: 5
# 33 Can't view main character
12-29-2012, 10:22 AM
The Gateway works perfectly for my other captains (aside for one where the captain's shield, armor, weapons don't display), but for my main character, a Vice Admiral, it just kept loading and loading. And in the end it displays an error message with the 'under maintenance' note. Is it because the captain has too many ships and too many bridge officer for the gateway to handle now?
My handle is: jacktaye, and the captain's name is Jack Taye, a Vice Admiral level character with the Federation.
Of less importance, I also have another captain called Karazs with the KDF. His display works perfectly except his items don't show.

Much appreciated.
Lt. Commander
Join Date: Dec 2012
Posts: 106
# 34
12-29-2012, 09:13 PM
This is neat! It works on Firefox and everything seems to be accurate, except that no traits are listed for the character (she's a custom alien, so the traits would be specific to her). Also, that is one blech character profile pic, but none of my real-life ID pics have ever looked any better so I guess that's true to life.
Starfleet Veteran
Join Date: Jul 2012
Posts: 1,660
# 35
12-30-2012, 08:22 AM
When is it not going to be under mantaintance???
Hopefully I'll come back from my break; this break is fun; I play intellectual games.

I hope STO get's better ...
Career Officer
Join Date: Jun 2012
Posts: 62
# 36
12-30-2012, 02:32 PM
jumpingjs, I keep getting the same issue. Logging into the Gateway for the first time (Accessing Secure Personnel Files) takes a long while -- during which it generates those emails to us, and sometimes it doesn't take. I was able to enter the number code and it still said Disconnected. Even after I chose my active character it kicked me out while I was in the Accolades screen twice and said Disconnected again!

Yo Cryptic devs, maybe you should fix those bugs soon and add some functions so we can do something with the Gateway like send duty officers on missions or refine dilithium? I made the suggestion for a smartphone app years ago and I am still waiting!

PS. I am using IE 9.0.8112 on a Windows 7 computer. My smartphone is a Samsung Galaxy Nexus running Android.
Join Date: Jul 2012
Posts: 26
# 37
01-02-2013, 02:53 PM
Bug on gateway:

Modifying the URL >>> (char@handle) makes it possible watch any players ship-/char-equiptment. Every browser seems to make this get real.

That isn't as intended i think. And hey, this bug is a heavy fail on privacy...

This is Crypticverse...
Cryptic Studios Team
Join Date: Jan 2013
Posts: 41
# 38
01-03-2013, 03:05 PM
Hi everyone!

Thanks for trying Gateway. We've got lots more on deck, and you're helping us work out a lot of little gotchas caused by browser differences as well as normal programmery bugs.

One thing: If you have a problem (including getting "down for maintenance" messages when the shard is up), please tell us what platform/device (e.g. Windows, Android on Galaxy Nexus SIII, iPhone) and what browser (e.g. Chrome 23.0.1271.97 m, latest Safari, IE9) you are using. Many of these problems are browser-specific, even if they don't seem like it.

A couple comments on the posts above:
  • We purposely made the URLs human-readable and "hackable" (in a good way). If you know a character name and @name, it's straightforward to make a URL to view them.
  • Privacy options are on the way.


Last edited by crypticpoz; 01-03-2013 at 03:07 PM.
Starfleet Veteran
Join Date: Jun 2012
Posts: 716
# 39
01-03-2013, 04:59 PM
Originally Posted by zunderdome View Post
Bug on gateway:

Modifying the URL >>> (char@handle) makes it possible watch any players ship-/char-equiptment. Every browser seems to make this get real.

That isn't as intended i think. And hey, this bug is a heavy fail on privacy...
I'm pretty sure this isn't a bug. And more than that, I definitely do think it is intentional.

Part of the whole point of Gateway is to provide a means of sharing your profile to whoever, much in the same way as WoW's Armory app (for web and mobile devices). This isn't any more of a privacy breach than the WoW Armory's ability for players to look up other players or even entire guilds of players, complete with their equipment breakdowns, achievements, reputation levels, guild levels and skill talent trees.

You're seeing player character names and @handles. Both of these are readily visible in-game just by clicking on people's characters or seeing them chat in-game. You're seeing their active ships, weapons/gear, their BOffs, and their equipment, most of which can be readily deduced in-game as well. If the revelation of these things feel like a violation of privacy, I'm not sure I would recommend playing a game in an environment shared with other people.

You're NOT seeing Account names (@handles are not account names), Zen balances, or even Dilithium or Energy Credit balances. Even the data that you do see does not seem to be updated live. It's whatever the player logged out with last.

If I would change anything (other than more features which are supposed to be coming in the future anyway), it would be to not require a PWE login to view character pages. As a tool for sharing character info, it makes it very difficult to actually share this info to my gaming community; some of whom aren't currently playing STO (or even other Cryptic/PWE games). While you could make the argument that this is a F2P game and making a free account is pretty simple and painless, it's still another step that non-players have to take just to see a character web page I'm linking to them. And making it a hassle for them to see the types of characters and ships you can make in this game doesn't help bring them in either.

Raptr profile
Career Officer
Join Date: Jun 2012
Posts: 209
# 40
01-03-2013, 07:19 PM
I noticed I was finally able to get the whole shebang on my iphone, though it flashed up and then said everything was under maintenance...
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