We are investigating an issue where some Gold Members may not have received their additional character slot -- details here.
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions, please read this FAQ.
i was wondering if some one could help me as im having trouble with the cryptic launcher
i have had this before but solved it so i got this problem again and tried to fix it as before and it didnt work
the problem is that when i click the icon/shortcut thing it starts the "Cryptic Launcher autoupdate" so this is normal untill it trys to connect the 2nd and 3rd time which it then pops up with the error messages "Recived a message in a state of no response" or the most common " Unable to connect" dispite me having my pc right next to the modem and it being fully connected.
How did you get it to work because I have looked at many forums and none seem to help....
Well, another way to fix this is to delete one file from your Cryptic folder and that will FORCE the update thus "fixing" what you didn't know about and finally allowing you to play the game. It's not always a sure fire thing, but it's worked many times in the past.
I am new to STO and have been trying to play the game for a week now. It worked few times but usually I cannot seem to get pass by the launcher. I either get a blank white window that sometimes says "Loading. Please wait." or I get to the login/password prompt and when I try to login (click "Login") the launcher crashes and I get this "CrypticError: Oops!". Been looking for some helpful information and a solution to this big issue but havent had any luck. Anyone have an idea?
Like I said. Occasionally the game will start and I can play. But 95% of the time I get the launcher crash error. The game itself, once I am ingame works perfectly.
I am running Win8 pro 64bit btw.
EDIT: Sometimes when I get the blank white launcher window another IE (which is IE10 on Windows 8) window will pop up after a while with URL saying "res://ieframe.dll/dnserrordiagoff_webOC.htm"