Ensign
Join Date: Jan 2013
Posts: 1
# 51
01-05-2013, 01:10 PM
I am having the same problem on my ACER Win 7 laptop with Intel HD graphics version 8.15.10.2827 which is the latest driver Intel released. I also applied Microsoft's fix per article KB2665946 and used all 3 steps with no success. Still get a black screen and error message that my display driver stopped responding and has recovered. This problem hasn't crashed my machine (yet) but the game blacks out for a short period and then recovers where I was.

My game settings are even lower than what shadow10052012 recommends and my laptop has intel i3 processor 4g of ram.

Last edited by pennerok; 01-05-2013 at 01:13 PM.
Cryptic Studios Team
Join Date: Nov 2012
Posts: 14
# 52
01-10-2013, 01:05 PM
Please see this thread and continue discussion here: http://sto-forum.perfectworld.com/sh...=1#post7426071

We've tried internally reproducing the problem on two different pieces of Intel hardware (HD3000 & 4000, IIRC), on two drivers, with no luck. I've made some speculative changes to disable new GPU profiling code that might be causing problems with the new drivers. We've asked Intel for help, but until we can repro the problem we're kind of stuck, especially since it's resetting the display driver, instead of giving us a crash report. Reading through the threads, I noticed some posters discussing an October driver, and when I checked Intel's download driver site, it looked like a different version than what I tested. We're going to give that a shot, but all of our programmers are fully booked. We've been giving CS updates to communicate to the customers, but when there's pages and pages of posts in multiple threads, it can be hard to get the message out. I'll be posting in the thread I've linked above.

Until we can get an idea of what is wrong, and work with Intel to get a fix, rolling back the driver might help, as indicated in the other thread. I noticed there is also a December driver update, and you could try that, but I haven't tested it.

Dave

Last edited by hithereyou; 01-10-2013 at 02:40 PM.
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