Ensign
Join Date: Sep 2012
Posts: 1
# 1 Cryptic Launcher autoupdate
09-21-2012, 09:18 AM
this is my first time playing STO, but i got an issue

when i run STO, the Cryptic Launcher Autoupdate says:
"Trying to update the Launcher
Please be patient
Tried Connecting 1 Time"

after a while, the "Tried Connecting 1 Time" text change to
"Tried Connecting 2 Time" and with Connection Problem saying:
"Unable to establish connection to patch server. Please check your internet connection. If problem persist, please contact Technical Support"

and im sure my computer is connected to internet

is the server down or something? thanks
Lieutenant
Join Date: Sep 2012
Posts: 55
# 2
09-24-2012, 09:14 PM
Quote:
Originally Posted by vigari View Post
this is my first time playing STO, but i got an issue

when i run STO, the Cryptic Launcher Autoupdate says:
"Trying to update the Launcher
Please be patient
Tried Connecting 1 Time"

after a while, the "Tried Connecting 1 Time" text change to
"Tried Connecting 2 Time" and with Connection Problem saying:
"Unable to establish connection to patch server. Please check your internet connection. If problem persist, please contact Technical Support"

and im sure my computer is connected to internet

is the server down or something? thanks
No, it's not just you. It's happening to a bunch of us and it's been an ongoing problem for months. There's a long thread going way back, hang on and I'll get you the url.
Lieutenant
Join Date: Sep 2012
Posts: 55
# 3
09-24-2012, 09:17 PM
OK, the long thread is here -
http://sto-forum.perfectworld.com/sh...d.php?t=352481
All 52 pages of it.

There are a dozen suggestions but none of them really help, at least not for me, and not for most of us. I can't get in the game at all, and I'm becoming quite disgusted.
Ensign
Join Date: Nov 2012
Posts: 1
# 4
11-17-2012, 10:18 AM
its happening to me also getting trying to play the game
Career Officer
Join Date: Jun 2012
Posts: 1,481
# 5
11-17-2012, 10:28 AM
This is still an issue for me. The only way I can play the game is with using a VPN program that changes my IP address. (It was suggested late in that above thread). This allows the launcher to initiate and connect to the Cryptic patch server. It is as if someone has blocked my trying to connect. Sometimes the problem disappears, but not lately. Its such a pain.
nynik | Join Date: Dec 2009
<Dev> Oaks@dstahl: *checks for CBS listening devices in the office*
Ensign
Join Date: Nov 2012
Posts: 2
# 6
11-27-2012, 10:54 AM
I play a week normal... today morining alsp but after 5 h i have the same issu.

I reinstall the game, disconnect my net connection replace the file and nothing help.

Any one knows how to resolve it ???? pls help
Ensign
Join Date: Jan 2013
Posts: 1
# 7 auto Updater
01-09-2013, 10:58 PM
Originaly sent by soeone else

this is my first time playing STO, but i got an issue

when i run STO, the Cryptic Launcher Autoupdate says:
"Trying to update the Launcher
Please be patient
Tried Connecting 1 Time"

after a while, the "Tried Connecting 1 Time" text change to
"Tried Connecting 2 Time" and with Connection Problem saying:
"Unable to establish connection to patch server. Please check your internet connection. If problem persist, please contact Technical Support"

and im sure my computer is connected to internet

is the server down or something? thanks
Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
# 8
01-09-2013, 11:30 PM
Quote:
Originally Posted by squirt956 View Post
Originaly sent by soeone else

this is my first time playing STO, but i got an issue

when i run STO, the Cryptic Launcher Autoupdate says:
"Trying to update the Launcher
Please be patient
Tried Connecting 1 Time"

after a while, the "Tried Connecting 1 Time" text change to
"Tried Connecting 2 Time" and with Connection Problem saying:
"Unable to establish connection to patch server. Please check your internet connection. If problem persist, please contact Technical Support"

and im sure my computer is connected to internet

is the server down or something? thanks
Stickied at the top of the forums: http://sto-forum.perfectworld.com/sh...d.php?t=505501

EDIT: This thread has been closed due to being a "necro" thread. Remember, if a thread has not been posted to in over 30 days, please start a new thread to discuss a topic Thanks! ~BranFlakes
Brandon "BranFlakes" Felczer | Former Community Team Lead for Perfect World Entertainment
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