> > > Hi Captains! The team is investigating an issue where some players may be stuck on a loading screen. Thanks for your patience! < < <
We are aware there is a queue to log in at this time. We are working to get you in-game as soon as possible.
UPDATE!We're aware of a Skill Points issue that some Romulan Liberated Borg captains may be experiencing, as well as players not being able to delete mail, and are working towards a resolution.
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
I am a PWE Vet, played PWI for 3 years, Forsaken World for 2.
The option to transfer to these is available.
My question is simple.
Do you want my money or not STO ?
That's a little odd - I don't get a selection option pertaining to characters when I upload Zen - it generally asks me which STO server I want to upload the Zen onto (holodeck or Tribble).
Try it again when it's back up. That should solve the issue.
Cheers,
Brandon =/\=
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Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
The other PWE games I play do not have transfer problems during maint. I can buy and transfer Zen ready to use when the servers are back up.
This occurrence is therefore STO specific, and perhaps needs to be looked into further.
EDIT: Just re-read your OP. If you're at level 8, you've completed the tutorial, so you should be good to go. We're also conducting billing maintenance, so check again after the servers are back up. If you're still experiencing this issue, please file a billing ticket -- the billing team has a pretty fast turn around time.
Also, have you checked again in the last few minutes? My personal dropdowns are populating on the transfer ZEN screen.
Cheers,
Brandon =/\=
--------------------
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
Last edited by pwebranflakes; 01-10-2013 at 07:13 AM.
I just checked, transfer was available and went through.
Perhaps PWI and Forsaken world have a different billing server not affected by game server maint.
Thanks for the help, most appreciated.
Possibly! Glad everything worked out. See you in-game!
Cheers,
Brandon =/\=
--------------------
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.