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Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
XMPP/JABBER CHATSERVER is not no longer esponding or working right now?
Looks like the XMPP chat service is currently unavailable but should be back up soon. The team is working to resolve this ASAP (as in hopefully tonight).
Cheers,
Brandon =/\=
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Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
yes i just wnt down a bit ago. it looks like champ online had a big patch I believe they also fixed some major bugs with the gateway. whenever they patch the XXmp connection seems to go a bit iffy id relog your games make sure you have all your PW games patched up. Im sure it will be back up soon.
oh looks like bran beat me to it.... btw I LOVE the XMPP chat it is accually why we started playing sto we were on champ online i was directed to sto wiki to set it up and i just fell in love with sto. not to mention eveyone discussing breeding tribbles on the global chanals also got me curious, Heck my hubby has accually been debating lifetime in both games....
I know a lot of people focus on the negitives in games these days. but combined chatserver/xmpp/ect is complete win even if it goes down at times. Good job whoever thought of it.
Last edited by vrtesseract; 01-11-2013 at 06:37 PM.
Looks like the XMPP chat service is currently unavailable but should be back up soon. The team is working to resolve this ASAP (as in hopefully tonight).
Cheers,
Brandon =/\=
Are we going to see expanded features and support for the xmpp/jabber feature in the future and more promotion of this feature of cryptic?
P.S. I don't think CO had a patch or maintenance today.
Cheers,
Brandon =/\=
--------------------
Brandon "BranFlakes" Felczer | Community Manager
Follow us on Twitter: @trekonlinegame | "Like" us on Facebook
Follow me on Twitter: @PWE_BranFlakes If you wish to speak to someone on the community team, file a "Forums and Website" support ticket here.
well i mainly loged into CO for helmet thingy and i had to patch. so im mistaken about that, and yes it is back up all hair the quick programing squad.
the fleet thing has been happening for me for a long time if i join a new fleet i seem to be able to access it fine at first but often after a downtime ill lose access. CO and Global channals have no issue only STO channals.
I accually lost access to my most recent Fleet last tuesday so now i can not access any. (i am gold plus i purchased 2 character slots with zen i have 4 characters, 3 of them have fleets)
But i am hoping it is due to them adding stuff to the chat server/sto gateway maybe someday a phone app. imagine how awsome that could be. especially if you could auction or duty officer via the gateway.
It's been broken for me for a couple weeks (fleet chat). I am a gold member with two fleets. At first the Fed fleet chat stopped working, then a day later the KDF fleet chat stopped. And I hadn't changed a thing in my chat program. I can still PM individual players, but I can't get into my fleets' fleet chat rooms.
I notified Technical Support.
Their response wasn't even close to answering the actual problem. And since I was just censored for showing what they wrote, you guys can't get a good laugh from it.
Last edited by spacediver; 01-18-2013 at 02:23 PM.
I just randomly got access to my most recent joined fleet channal. the one that got cut off last week.. however the other two still arent connectable. as always normal global channals and champion online global channals work fine.
I am very happy there is improvment but as a programmer in rl i am baffled by the inconsistancy of this bug. I am hoping this feedback somehow helps in the troubleshooting process assuming they dont already know what is causing it and have a fix in the queue already.