We are investigating an issue where some Gold Members may not have received their additional character slot -- details here.
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Leaving the emptymap via "transwarp to" actually required me to reload the character afterwards. Befor that I was unable to leave the sectormap I was transported to. Currently this seems to be the only "selfmade" solution availible for players.
Live long and prosper
Btw. entering a PVP or PVE match will return you to the EMPTYMAP void after completion.
Today.. at 0500 EST I logged in to complete another daily Q winterland race and did not complete the race on my 7 toons until 0650..
I played 6 hrs prior with no issue, but this time I logged in and I couldn't interact with anything..
e.g. I could see completed DOFF missions but could not click on them.. could not buy anything from vendor and worst of all could not start the race. I was not even able to switch toons.
I reloaded the game 3-4 times, checked video drivers, rebooted, arghhhhh... so then I tried support via perfectworld site.. ha... that would not open (only the support section would not open lol)
One of the many many many times I reloaded/rebooted/cried/prayed I was able to get the change instance screen to show.. and was able to reload the existing map.. and completed the race with a toon. Success... all the toons were just as crappy of an experience..
I have had very little issues with this game.. and became a lifer 3 months back... but this is the second major issue that has prevented me from even playing..
Support may be down (or at least not open for me).. but there is always the forum
Unfortunatly, being a complete novice on here, according to my new PW accouint, and only been playing st online since the beta was launched a few years ago, I cant start a new post (being so new), I can only reply to posts already put up on here.
So here goes, having played Star Trek with life long subsrcription and veteran status, since the patch a few weeks ago, where you now have to have a PW account, I've lost everything, ships, rank, characters, credits, experience, the lot.
And all support does is, try this, try that, try the other, all resulting in lost game time, and still nothing.
Why fix something that wasn't broken? To say I'm annoyed now would be an understatement. I suppose well into the new year, support might actually do something that helps me, but until then, I'll just sit here with a game I can do sweet nothing with.
Thanks PW for nothing, have a great Christmas and New Year.
Just do me a favor, instead of repeating fixes that dont work, actually do something to resolve this for me.
Shame support tickets cant be escallated to full blown complaints.
Okay, I have just started my Klingon character, and I am onto the mission: All Around the Mulberry Bush, and I have completed all of the objectives, save one. Said Objective is called 'Destroy Freighter 1. I spent 3 hours doing the others, constantly dying and respawning, and I finally destroyed every ship and comms array, and I find that this SINGLE freighter was not there. I restarted the mission, and the same thing happened. Unless I am being dumb, then this is an EXTREMELY annoying bug. GET IT FIXED!
I have been getting stuck in the same exact part of this game ... I have like 5 hours logged in to this game, all of it has been trying to get free or deleting my character and starting again. I haven't even gotten passed the first Space Dock mission after the tutorial. NOTHING has worked. I made a ticket and they got back to me today but none of the fixes they gave me worked.
"I tried Safe Mode, I tried Force Verify, I disabled On Demand Patching, I am on ADMIN, I have UAC off. My anti Virus does not interfere with this game but I shut it off, firewall as well. I don't have any of those programs you told me to delete. I have also deleted and re installed STO 4 times already. Nothing works. I am stuck in front of the space dock. I can see everyone flying around me. I even added a friend so that I can chat with them. They accepted but I could not chat. I don't know why you don't allow new people to chat. My ship just spins around very quickly when I hit A or D then it turns at the normal speed for the game. I can not even log my character out nor can I add the skill points. I hit OK and the menu disappears as if it has accepted my command then does nothing. What Now?"
This is really really annoying. I actually like this game. There has to be someone here that can help me.
Also why the hell can't new people start threads or chat in game? That's ridiculous, not all of us are childish trolls.
They should have a respawn command. That would fix everything. I'm currently stuck and completely unable to get out without aborting the mission. /stuck doesn't work, /killme doesn't actually kill me...no way out.
This game is starting to piss me off. I still can't play this game! It's been two weeks. The support team has failed to help, in fact they have passed it off to you guys! They can't figure it out and now they want me to start a thread asking the players to help. Pathetic if you ask me. How can you not figure this out, it's your damn game??? Someone please help me.