*!*!*We are investigating an issue where some players are seeing a "login failed for unknown reason" error at the log-in screen.*!*!*
We are investigating a bug where some Gold Members may not have received their additional character slot -- details here (Will be fixed ASAP!).
UPDATE! We are also investigating reports of slow patching and are working on a resolution. For a better patch experience, please restart your launcher. It will pick up where it left off and should be faster to complete.
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game.
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Hello! I am just curious if anybody has used a Vanilla Visa Gift Card for the C-Store before...For some odd reason (I have $50.00 on it and it's registered), the website will not let me purchase Zen (I wanted to purchase $20.00 worth of Zen). Does anybody have any suggestions or help for this issue? Thanks .