If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
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Missing additional character slot for current/ lapsed Gold Members
branflakes cant you ask your bosses to bring out game cards in UK im sick of paying by my phone and gettng a lot less then i would if i could get prepaid cards. UK has prepaid cards for nearly everything phones,gas,electric and 4G internet theres lots of games cards but none for pwe ive looked in all the game/computer shops and asked the staff. i even went to walmart owend ASDA no joy there ether.
AFKers every were kill them all
Hoping that season 8 not going to be attack of the killer Nerf
So today, I too was bit by the inability to redeem $25 Ultimate Game Cards. I picked up 4 of them, and can't do a thing with them. I can't even redeem them for $20 and again for $5... This is very frustrating...
I've submitted a billing ticket, but with an estimated 3-4 business day response time, am I still going to get the promotional bonus Zen ?
On another side note, I live in California. I went to every authorized reseller I could find of these cards in about a 25 mile radius, and did not find a single $50 card for sale... It was also quite frustrating to not be able to take advantage of the extra bonus for $50 cards.
Ya, just got ripped off by this "promotion" the card is good for 20 dollars, so it tells me that 20 dollars worth if zen costs 21 dollars, so i could only buy a 10 and a 5 dollar zen package with the card, now it has 4 dollars sitting on the card that I can't use, so the bonus points are nullified by the 4 dollars wasted on the cards balance, I am both p%$#ed right off but also can't help but admire the cleverness of this little scam
Lets explain: You go to the store and u buy a PWE card. U pay 10 bucks. U get 1000 zen. Done deal
Ok now if u go buy the ultimate game card(which i did thinking i'd get 15% bonus) - u see 20 dollar card.... u pay 21.22 at the til(canadian)
Er.. first off .. ok fine.. paid tax.. lets take this card home.
U punch in the numbers.. u try to buy 2000 points.. your told to 'deposit an additional 1.22'
Ya.. so be warned, a 'ultimate game card' deal you will be able to only spend 15 of the 20 (due to taxes) and your 20 bucks will get you 1625 points, with a rough 3ish bucks left over you can't do jack with.
In the U.S., buying the cards at a local GameStop, there was no tax on these (or similar game card style product) items. $20 card = $20 at the register. So, it wasn't a huge rip off here, sorry if regional issues changed that for you, but it sure wasn't either of the companies involved fault.