iv bought loads of zen on this game and never had a problem before but iv just bought 5300 zen through paypal and nothing is showing up in my wallet, the money has gone out my bank, paypal shows as its been paid and complete, so where is my zen!!!!!!!!!

Please see my post here: http://sto-forum.perfectworld.com/sh...91#post7681391

Cheers,

Brandon =/\=

I have this problem... I think I have two accounts linked to my email address... one of them I have had since STO originally launched, the other was added some time after that.


I asked for a password reset on the cryptic login screen (the separate one), but when I did, it linked this account with my email... or something. I never did get the password reset email from cryptics recovery page. I even checked in the spam.

The account I had had a couple high level Andorian Fed captains (one was named Harmony), and a max-level KDF orion captain named Jeskha. I would really like to get my account login figured out.

7 days I have been waiting...

German:

Hallo,

es ist schon wieder kein Login moeglich auf der Deutschen PWE Seite. Somit ist mir dadurch mal wieder kein kauf von Zen moeglich. Auch ins Deutsche PWE Forum kann ich mich wieder nicht einloggen. Beim Firefox 20.0.1 bleibt die seite weiss beim login versuch. Beim Internet Explorer 10 erscheint die Fehler meldung "Interner server fehler HTTP 500". Nur zur Info fuer Cryptic.

Gruss
Photonentorpedo

Text uebersetzt mit Bing-Translator.


English:

Hello

It is page again no login possible on the German PWE. This is me this again no purchase of Zen possible. Also in the German PWE Forum I can not login again. In Firefox, 20.0.1 white retains the page the login attempt. Internet Explorer 10 will the error message "internal server error HTTP 500". Information for cryptic.

Greeting
Photonentorpedo

Text translated by bing translator.

I have been waiting 5 days for someone to check my ticket and unban my account. I did what was asked of me and no one is responding. WTF is up with the workers at PW? Are you guys going to do your job or what. Fkn pissed off.

A month and a half now, completely unable to access my paid content. Just give up, there is no support, just a pump and dump scheme.

I've had problems with my account getting hacked and need to get in touch with the billing team. I got the legacy of Romulus starter pack but somehow got resubbed without my permission. I've been trying to use the send ticket feature on the website but it's been broken for some time.


i'd appreciate some feedback.

You will never hear back from them. Time to find a new game.