Tracing route to patchserver.crypticstudios.com [126.96.36.199]
over a maximum of 30 hops:
1 40 ms 35 ms 27 ms *******************
2 23 ms 18 ms 15 ms ********************
3 16 ms 18 ms 66 ms ae19.rlghncpop-rtr1.southeast.rr.com [188.8.131.52]
4 31 ms 47 ms 31 ms ae-3-0.cr0.dca10.tbone.rr.com [184.108.40.206]
5 24 ms 25 ms 44 ms ae-2-0.pr0.dca10.tbone.rr.com [220.127.116.11]
6 24 ms 24 ms 24 ms te0-7-0-11.mpd21.iad02.atlas.cogentco.com [18.104.22.168]
7 24 ms 25 ms 25 ms te0-5-0-2.mpd21.dca01.atlas.cogentco.com [22.214.171.124]
8 32 ms 34 ms 32 ms te0-7-0-8.mpd21.jfk02.atlas.cogentco.com [126.96.36.199]
9 42 ms 51 ms 52 ms te0-2-0-1.ccr21.bos01.atlas.cogentco.com [188.8.131.52]
10 65 ms 37 ms 41 ms te4-4.ccr01.bos06.atlas.cogentco.com [184.108.40.206]
11 287 ms 286 ms * 220.127.116.11
12 35 ms * * 18.104.22.168
13 * 38 ms * 22.214.171.124
14 36 ms * * 126.96.36.199
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * (stopped, not waiting for 30 hops)
1) I've played a lot of MMO's. Usually, companies say that a server will be down for 2 hours, and it's down for 4. Cryptic usually tells us it will be down for 2, and it's back up a good 30 minutes early. I like to complain about game companies as much as the next guy, but on this matter we really don't have much to complain about. I'm sure they'll get it fixed soon.
2) Apparently, we complain when they see something that needs fixing, and fix it. We apparently also complain when something needs to be fixed, but don't fix it fast enough. They seem to be condemned if they do, condemned if they don't.
3) This hardly seems like feedback. The techincal support forums are elsewhere.
Loading.Please Wait. is all I'm getting. Out of all the bugs for a game to have, not being able to start the game is about as bad as it gets. And this isn't the first time the launcher has had issues. If Cryptic put 10% of the effort into the launcher that they do lock boxes, this game would run pretty smoothly.
Seriously, what's with the finger pointing out of house? Cryptic's software worked fine before they "fixed" things, and now, after a "fix" they want to say that it's an ISP fault? Seems kinda donkeyish to me.
Please don't buy into the "it's not our fault" line. I have empathy for the devs, but no respect for shirking responsibility.
Yeah, I saw through that as well.
Before this whole mess went down, my service provider had no problem with connecting to "STO". Now the game launcher doesn't even load.
If this many people are having issues, the only logical explanation would be on Cryptic's end.