If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Connection problems
Unable to establish connection to patch server. Please check your internet connection.
If the problem persists, please contact technical support.
There is nothing wrong with my connection. The game was working fine before it wen't down for maintenance. Anyone having the same issue?
let me state how it all started with me... aprrox 5am CST (7AM PST) i was kicked form the server as per maintenance. It is now 12:15 CST (2:15 PM PST) and still down. I have seen some posts stating that there are players ingame playing right now, yet it seems many of those having problems are in america... anyone in europe or asia having problems?
I am also getting this exact same problem, and I don't have Team Viewer installed, much less running.
Quote:
Originally Posted by kordee
"updated" launcher link not resolved the problem .. my launcher still dont want to connect to servers... bad joke
Quote:
Originally Posted by fenash3030
let me state how it all started with me... aprrox 5am CST (7AM PST) i was kicked form the server as per maintenance. It is now 12:15 CST (2:15 PM PST) and still down. I have seen some posts stating that there are players ingame playing right now, yet it seems many of those having problems are in america... anyone in europe or asia having problems?
I'm in Europe and have the problem exactly as described