I've had this problem before the patch. POLAND - Piotrk?w Trybunalski
There are no access to the game, but my friends from other cities are playing and have fun

Yeah, I am having the same issue. I have never really had this issue before though. I just really want to get in and see if the jemmy shields are any good now. Just fix the dang thing already

Another one in the UK with this problem

I'm still getting this 'Trying to update the server' message. I am aware it's not affecting everyone, a friend of mine can play the game without problems. But I can't even get to the gateway.startrekonline page, even though I could this morning and my friend can?!

Try going to the STO install folder and launching the game client from there. Not the launcher, the game client. They are two different files.

Long Island, NY here. Same problems as everyone else. We also have many other problems in NY that have nothing to do with STO

Already posted it but that was about 30 pages back, so i don't blame you for not finding it.

Working connection:

C:\****tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ******
2 42 ms 43 ms 42 ms spok-dsl-gw08.spok.qwest.net [67.5.64.8]
3 42 ms 42 ms 42 ms spok-agw1.inet.qwest.net [67.5.65.57]
4 68 ms 68 ms 68 ms sjp-brdr-04.inet.qwest.net [67.14.34.38]
5 70 ms 70 ms 70 ms te0-2-0-6.ccr22.sjc03.atlas.cogentco.com [154.54
.13.193]
6 70 ms 70 ms 70 ms te0-2-0-3.ccr22.sjc01.atlas.cogentco.com [66.28.
4.77]
7 71 ms 72 ms 72 ms te0-0-0-4.mpd22.sfo01.atlas.cogentco.com [66.28.
4.149]
8 105 ms 105 ms 104 ms te0-0-0-2.mpd22.mci01.atlas.cogentco.com [154.54
.6.33]
9 118 ms 118 ms 118 ms te0-5-0-4.mpd22.ord01.atlas.cogentco.com [154.54
.45.158]
10 132 ms 132 ms 133 ms te0-5-0-6.ccr21.bos01.atlas.cogentco.com [154.54
.45.250]
11 132 ms 132 ms 132 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
12 135 ms * 142 ms 38.111.40.114
13 132 ms 131 ms 131 ms 208.95.185.44

Trace complete.

__________________________________________________ ___________________


Timing out connection:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:******>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ******* [*****]
2 1 ms <1 ms 1 ms 24.245.64.1
3 1 ms 1 ms 1 ms 10.30.1.5
4 7 ms 6 ms 6 ms 66.62.136.113
5 6 ms 6 ms 6 ms sea1-core-01-ae1.360.net [66.62.2.81]
6 6 ms 6 ms 6 ms xe-3-1-0.mpr1.sea1.us.above.net [208.185.20.73]

7 6 ms 6 ms 6 ms xe-1-0-0.mpr2.sea1.us.above.net [64.125.31.14]
8 69 ms 207 ms 208 ms gi1-20.ccr01.sea02.atlas.cogentco.com [154.54.11
.41]
9 6 ms 6 ms 6 ms te2-8.ccr01.sea01.atlas.cogentco.com [154.54.85.
177]
10 44 ms 43 ms 43 ms te0-0-0-7.ccr21.slc01.atlas.cogentco.com [154.54
.29.221]
11 123 ms 59 ms 147 ms te8-2.ccr01.den01.atlas.cogentco.com [154.54.82.
222]
12 59 ms 59 ms 60 ms te0-3-0-7.ccr21.mci01.atlas.cogentco.com [154.54
.87.86]
13 64 ms 64 ms 64 ms te0-5-0-4.ccr22.ord01.atlas.cogentco.com [154.54
.45.150]
14 93 ms 93 ms 93 ms te0-4-0-6.ccr22.bos01.atlas.cogentco.com [154.54
.45.218]
15 93 ms 93 ms 92 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
16 * * 99 ms 38.111.40.114
17 * * * Request timed out.
18 * * * Request timed out.
19 * * 93 ms www.startrekonline.fr [208.95.185.44]

Trace complete.

Hey, maybe Bran'll see it and investigate.

Not true, if the 'network card' of the router in cogent was at fault you could see the same thing.

If the 'network card' of any load balancing equipment was at fault, same thing..

Same here, perfect before the patch, now im just getting the same as everyone else, hope they fix it soon