Ensign
Join Date: Jul 2012
Posts: 3
# 1221
01-28-2013, 10:33 AM
Ok so I got in - here's how I did it

My main ISP (Bt in the Uk) seems to route me through the broken connection so..

Disconnect pc from home network

Plug in iPhone with 3G connection as hotspot

Run launcher - it patches fine (looks like orange 3G network gets routed differently)

Get to choose toon screen

Unplug phone - game logs out

Reconnect home network

Login and play as normal UNTIL

Try to visit new area (foundry mission) - game tries to hot patch and can't

Plug phone back in - let it patch log out and then back in again



Suggestion - list for cryptic the ISPs that work and the ISPs that don't

So BT / UK doesn't but Orange / UK does
Career Officer
Join Date: Dec 2012
Posts: 39
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. Alle Rechte vorbehalten.

C:\WINDOWS\system32>tracert launcher.startrekonline.com

Routenverfolgung zu launcher.startrekonline.com [208.95.185.44]
?ber maximal 30 Hops:

1 <1 ms <1 ms <1 ms speedport.ip [192.168.2.1]
2 19 ms 18 ms 19 ms 87.186.224.80
3 21 ms 20 ms 22 ms 87.190.172.166
4 26 ms 55 ms 26 ms f-ed6-i.F.DE.NET.DTAG.DE [62.156.131.246]
5 26 ms 27 ms 26 ms te0-7-0-1.ccr21.fra03.atlas.cogentco.com [130.11
7.14.149]
6 56 ms 55 ms 55 ms te0-2-0-2.ccr21.ams03.atlas.cogentco.com [130.11
7.1.162]
7 54 ms 54 ms 54 ms te0-2-0-7.ccr21.lpl01.atlas.cogentco.com [154.54
.37.90]
8 111 ms 111 ms 110 ms te0-1-0-3.ccr21.bos01.atlas.cogentco.com [154.54
.31.181]
9 112 ms 111 ms 111 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
10 * * 125 ms 38.111.40.114
11 * * * Zeit?berschreitung der Anforderung.
12 * * * Zeit?berschreitung der Anforderung.
13 * * * Zeit?berschreitung der Anforderung.
14 * * * Zeit?berschreitung der Anforderung.
15 113 ms * * startrekonline.com [208.95.185.44]
16 * * * Zeit?berschreitung der Anforderung.
17 * * * Zeit?berschreitung der Anforderung.
18 * * * Zeit?berschreitung der Anforderung.
19 * * * Zeit?berschreitung der Anforderung.
20 * * * Zeit?berschreitung der Anforderung.
21 * * * Zeit?berschreitung der Anforderung.
22 * * * Zeit?berschreitung der Anforderung.
23 * * * Zeit?berschreitung der Anforderung.
24 * * * Zeit?berschreitung der Anforderung.
25 * * * Zeit?berschreitung der Anforderung.
26 * * * Zeit?berschreitung der Anforderung.
27 * * * Zeit?berschreitung der Anforderung.
28 * * * Zeit?berschreitung der Anforderung.
29 * * * Zeit?berschreitung der Anforderung.
30 * * * Zeit?berschreitung der Anforderung.

Ablaufverfolgung beendet.

C:\WINDOWS\system32>
Starfleet Veteran
Join Date: Sep 2012
Posts: 15
# 1223
01-28-2013, 10:34 AM
Quote:
Originally Posted by alexdoherty View Post
This has worked, For anyone still having the problem, Load in using a tether from your phone, Load right into the game and then switch to your regular ISP
And... if you can't use a tether from your phone?
Ensign
Join Date: Jan 2013
Posts: 2
# 1224
01-28-2013, 10:34 AM
Same issue for me here as well. Hampshire UK. Can not patch the launcher and crashes out due to non connectivity. No issues with any other MMO launching or streaming movies so not my end
Ensign
Join Date: Dec 2012
Posts: 5
# 1225
01-28-2013, 10:34 AM
What might be usefull is if some one who can connect posts a trace. so we can see whats after the last one for all of us.
Ensign
Join Date: Jan 2013
Posts: 1
# 1226
01-28-2013, 10:34 AM
Having the same problem as everyone else
Ensign
Join Date: Jan 2013
Posts: 5
# 1227
01-28-2013, 10:34 AM
Quote:
Originally Posted by captainmal3 View Post
Yeah, 'cos everything happens for a reason right?
Not sure why the roll eyes smiley cos everything really does happen for a reason.
Ensign
Join Date: Jan 2013
Posts: 2
# 1228 The real reason
01-28-2013, 10:35 AM
Quote:
It's technically not Cryptic's fault...
If you look at all the tracerts listed so far, most of them are timing out at the Boston, Massachusetts (bos)cogent.co connection...
Something there is the culprit.
I've noticed before with other tracerts of my own, that the connection there tends to be a bit of a bottleneck.
Here is the real reason some people can not log-on to MMOPH's. Boston, Massachusetts.. are liberal states and the liberals have taken over the internet servers there saying that people with super high speed bandwidth (the 5%) is not fair to those with out (the 95%) and are impossing and fairer playing time for those 95%.
Ensign
Join Date: Dec 2012
Posts: 6
# 1229
01-28-2013, 10:35 AM
C:\Windows\system32>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 * <1 ms <1 ms 1.1.168.192.in-addr.arpa [192.168.1.1]
2 38 ms 66 ms 13 ms cable-mac1.irndnyaf-ar4002.nyroc.rr.com [***********]
3 11 ms 11 ms 12 ms rdc-24-93-8-222.wny.northeast.rr.com [24.93.8.22
2]
4 13 ms 9 ms 12 ms rdc-72-230-153-51.wny.northeast.rr.com [72.230.1
53.51]
5 31 ms 31 ms 31 ms rdc-72-230-153-243.wny.northeast.rr.com [72.230.
153.243]
6 * 15 ms * ae0-0.vstlny11-rtr000.nyroc.rr.com [24.24.21.210
]
7 31 ms 31 ms 31 ms bundle-ether1.albynyyf-rtr000.nyroc.rr.com [24.2
4.21.208]
8 32 ms 31 ms 31 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
9 35 ms 28 ms 33 ms 147.19.14.107.in-addr.arpa [107.14.19.147]
10 27 ms 28 ms 27 ms te0-1-0-5.ccr21.jfk05.atlas.cogentco.com [154.54
.13.81]
11 28 ms 31 ms 28 ms te0-1-0-5.mpd21.jfk02.atlas.cogentco.com [154.54
.3.97]
12 34 ms 33 ms 54 ms te0-6-0-0.ccr21.bos01.atlas.cogentco.com [154.54
.0.29]
13 33 ms 34 ms 34 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Ensign
Join Date: Jan 2013
Posts: 4
# 1230
01-28-2013, 10:35 AM
Unfortunately, I don't have the answer to that, I can only say what has worked for me, Perhaps if you have a neighbor or friend close by that you can use for the 2 minutes or so while you log into the server then you can just swap back over.
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