Lt. Commander
Join Date: Dec 2012
Posts: 199
# 1271
01-28-2013, 10:43 AM
Quote:
Originally Posted by daveyny View Post
I think the Iranians were trying to hit Israel with a Computer Virus and it was deflected to Boston.

That's my story and I'm sticking to it!
Nope, the Iranians are too busy strapping monkeys to rockets.

http://www.bbc.co.uk/news/world-middle-east-21230691
Community Moderator
Join Date: Jun 2012
Posts: 847
# 1272
01-28-2013, 10:44 AM
Getting trouble here too. Darn it
Volunteer Community Moderator for the Star Trek Online Forums. My views may not represent those of Cryptic Studios or Perfect World Entertainment.
If you wish to speak to someone on the community team, file a 'forums and website' support ticket here, as we are not able to respond to PMs regarding moderation inquiries.
Republic Veteran
Join Date: Jan 2013
Posts: 3
# 1273
01-28-2013, 10:44 AM
Hm- That's perfect!
Lieutenant
Join Date: Dec 2012
Posts: 36
# 1274 out here
01-28-2013, 10:44 AM
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Malc>tracert patchserver.crypticstuidos.com
Unable to resolve target system name patchserver.crypticstuidos.com.

C:\Users\Malc>tracert patchserver.crypticsyuidos.com
Unable to resolve target system name patchserver.crypticsyuidos.com.

C:\Users\Malc>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms myrouter.home [192.168.0.1]
2 24 ms 24 ms 24 ms 02d821fe.bb.sky.com [2.216.33.254]
3 22 ms 22 ms 22 ms 10.245.189.49
4 40 ms 39 ms 39 ms ip-89-200-131-226.ov.easynet.net [89.200.131.226
]
5 35 ms 35 ms 34 ms ae-3.r02.londen03.uk.bb.gin.ntt.net [83.231.221.
45]
6 34 ms 34 ms 33 ms te2-4.ccr01.lon02.atlas.cogentco.com [130.117.14
.249]
7 34 ms 34 ms 34 ms te0-2-0-2.ccr21.lon01.atlas.cogentco.com [130.11
7.1.217]
8 34 ms 35 ms 35 ms te0-2-0-2.ccr21.lon01.atlas.cogentco.com [130.11
7.1.217]
9 110 ms 109 ms 35 ms te0-5-0-3.ccr21.lon13.atlas.cogentco.com [154.54
.74.70]
10 109 ms 110 ms 110 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
11 * * 108 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Malc>
Career Officer
Join Date: Aug 2012
Posts: 154
# 1275
01-28-2013, 10:44 AM
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 19 ms 7 ms 27 ms **.**.**.**
2 12 ms 13 ms 22 ms brad-core-1b-ge147.network.virginmedia.net [81.9
7.82.197]
3 23 ms 14 ms 11 ms brad-core-2b-ae2-0.network.virginmedia.net [212.
43.163.237]
4 12 ms 12 ms 9 ms leed-bb-1b-ae6-0.network.virginmedia.net [81.97.
80.121]
5 67 ms 17 ms 15 ms popl-bb-1a-as1-0.network.virginmedia.net [213.10
5.175.130]
6 14 ms 14 ms 15 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.10
5.159.2]
7 21 ms 23 ms 20 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
.175.6]
8 24 ms 32 ms 22 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
17.15.5]
9 31 ms 26 ms 29 ms te0-1-0-7.ccr21.ams03.atlas.cogentco.com [130.11
7.50.221]
10 32 ms 26 ms 27 ms te0-1-0-7.ccr21.lpl01.atlas.cogentco.com [154.54
.37.82]
11 101 ms 102 ms 94 ms te0-5-0-4.ccr22.bos01.atlas.cogentco.com [154.54
.85.217]
12 96 ms 97 ms 98 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
13 * 103 ms * 38.111.40.114
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Boooooooo!
Ensign
Join Date: Jan 2013
Posts: 3
# 1276
01-28-2013, 10:44 AM
No go here in the UK dunno who there ISP is but they suck taking this long to bring it back up
Ensign
Join Date: Jan 2013
Posts: 1
# 1277 my tracert
01-28-2013, 10:45 AM
C:\Users\Value>tracert 208.95.185.44

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 45 ms 37 ms 52 ms cpe-76-90-144-1.socal.res.rr.com [76.90.144.1]
2 18 ms 16 ms 13 ms tge7-3.lsaqcadk-cer01.socal.rr.com [76.166.15.19
7]
3 22 ms 23 ms 23 ms tge0-9-0-13.lsaicaev-ccr01.socal.rr.com [72.129.
18.2]
4 24 ms 22 ms 24 ms agg26.lsanca4-cr01.socal.rr.com [72.129.17.0]
5 18 ms 34 ms 20 ms ae-6-0.cr0.lax00.tbone.rr.com [66.109.6.212]
6 19 ms 18 ms 19 ms ae-0-0.pr0.lax10.tbone.rr.com [66.109.6.133]
7 19 ms 17 ms 27 ms te0-7-0-19.ccr22.lax05.atlas.cogentco.com [154.5
4.10.65]
8 42 ms 18 ms 19 ms te0-0-0-2.mpd22.lax01.atlas.cogentco.com [154.54
.6.229]
9 57 ms 58 ms 58 ms te0-3-0-6.mpd22.iah01.atlas.cogentco.com [154.54
.0.254]
10 82 ms 86 ms 82 ms te0-0-0-7.ccr22.atl01.atlas.cogentco.com [154.54
.24.21]
11 85 ms 86 ms 85 ms te0-5-0-7.ccr22.dca01.atlas.cogentco.com [154.54
.42.201]
12 97 ms 94 ms 91 ms te0-7-0-14.ccr22.jfk02.atlas.cogentco.com [154.5
4.42.30]
13 95 ms 95 ms 97 ms te0-5-0-7.ccr22.bos01.atlas.cogentco.com [154.54
.47.233]
14 98 ms 95 ms 95 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
15 109 ms 113 ms 104 ms 38.111.40.114
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * 94 ms launcher.startrekonline.com [208.95.185.44]

Trace complete.
Career Officer
Join Date: Aug 2012
Posts: 117
So, launcher won't start and if it does there's a big white screen with 'Please Wait...' in the corner.

I know people are aware of the problem and that others are having it too. It's not me or my connection, so I'm not looking for advice for work arounds. This one's one the Devs to fix not us. We're the customers and they provide the service we pay for, either through subs or through zen purchases.

Broken stuff can take time to fix, that's fine but I'm waiting patiently for some word, anything, from the staff to say "Sorry for the inconvenience, we're working on a solution."

[EDIT] - Just seen the launcher d/l thread. Close and delete this thread when ready

Last edited by redsoniavrel; 01-28-2013 at 10:51 AM.
Captain
Join Date: Jun 2012
Posts: 1,216
# 1279
01-28-2013, 10:46 AM
I have this error as well and I have the game directly downloaded Wish cryptic would not break things with there patches
Ensign
Join Date: Jan 2013
Posts: 13
# 1280
01-28-2013, 10:46 AM
I remember when maintenance lasted the allotted time, and not several hours after said time. You (Cryptic, PWO, whoever) really should consider getting better servers if they cannot handle the load.

Service seems to have deteriorated ever since PWO took over, but that's just my perspective.

Here's my tracert.


Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 24 ms 25 ms 16 ms 10.34.164.1
2 70 ms 18 ms 15 ms manc-core-2b-ae3-2735.network.virginmedia.net [*
3 19 ms 25 ms 61 ms manc-bb-1b-ae7-0.network.virginmedia.net [82.15.
206.249]
4 17 ms 113 ms 52 ms popl-bb-1a-as4-0.network.virginmedia.net [212.43
.162.85]
5 19 ms 18 ms 53 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.10
5.159.2]
6 36 ms 41 ms 31 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
.175.6]
7 48 ms 25 ms 29 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
17.15.5]
8 36 ms 28 ms 23 ms te0-0-0-7.mpd22.ams03.atlas.cogentco.com [130.11
7.49.9]
9 42 ms 38 ms 54 ms te0-1-0-7.ccr21.lpl01.atlas.cogentco.com [154.54
.37.82]
10 138 ms 104 ms 117 ms te0-7-0-3.ccr21.bos01.atlas.cogentco.com [154.54
.31.169]
11 93 ms 105 ms 146 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

A ping just gets a time out error.

ISP; Virgin Media
Location; UK

Last edited by tothejourny; 01-28-2013 at 11:12 AM.
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