That was a fine read. Very encouraging and giving me that "I'm looking forward to the new feature" feeling I associate with STO since I've joined in Open Beta.
The two new classes, Ambassador and Kamarag, leave a good excellent impression and I'm sure to try both of them out.
One thing I hope for in 2013 is the continuation of (dangling) story lines, i.e. the Reman independence, the Iconian scheme (Shouldn't its revelation immediately end all wars in the quadrant?) and the Fek'Ihri/Hur'q mystery sequel hook (at the end of Afterlife).
For me, STO became my favourite Star Trek game already years ago, ecplising my beloved Armada series. The thing is, I loved this game from Day One because it let me experience the Star Trek universes first hand. Everything that came afterwards (ships, species, missions, features, etc.) only added to that. I was a happy Fed/KDF player back in 2010, I'm a more happy Fed/KDF player now. That's why I have little complain - because the game in itself is more than I could've ever wished for.