This is pissing me off. I'm gold, I'm paying to play this game. For most of the day I've been unable to play, and numerous times the website has also not been able to load. PWE definitely needs to do something to recoup the time lost to paying customers, if not all customers affected by this.
Was working fine all along, now I'm having said issues too.....
East Coast U.S.
PLEASE fix the Dauntless. See suggestion below
Originally Posted by dontdrunkimshoot
how to make it too good (10/10)- if the LT tac was uni, it would probably be a 9/10, an extra LT eng or sci would have wonderful usefulness. this actually sorta, kinda, NEEDS to happen. 10/10 would make the LTC universal instead.
I realize some things are beyond the control of the folks in charge. I get that. I read the post in another thread, concerning compensation for down time, where someone commented about the terms of service, so, changes can be made, etc, and no compensation is due.
Except...I've worked 22+ years in the service industry, and, I know this isn't how customer service actually works.
I picked back up gold membership, specifically to be able to do stuff at will, with the foundry. Guess what? I can't. No project I attempt, is not met with error messages, that shut down STO.
And now? Now I can't even play the game regularly?
So, for the devs, lemme explain how customer service actually works.
If there is a problem, you fix it. If the problem has cost your customers time and/or money, you DEFINITELY fix that. It's smart business.