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Ensign
Join Date: Jun 2012
Posts: 5
# 41
01-29-2013, 03:17 PM
Quote:
Originally Posted by pwebranflakes View Post
This is completely false -- where do you some of you come up with these rumors As our billing team posted earlier in the thread, PayPal was having an issue on their end. Instead of allowing our players to continue purchasing through the PayPal gateway and have their transactions take longer, we temporarily removed them as a billing gateway. Since everything is now resolved, we've reenabled PayPal as a payment gateway option.

Cheers,

Brandon =/\=
Everything is not resolved. See my post on at the end of the last page.

It would have been a good idea to post on the page where you enter info as a non-paypal using customer that it is expected to take 24h. I would have ran to gamestop or 7-11 to get a card. I can do that in 15 minutes.

I am a solid customer, all I ask is you give me what I pay for. PP took my money...where's me zen?

Last edited by ninthmaddog; 01-29-2013 at 03:21 PM.
Rihannsu
Join Date: Jul 2012
Posts: 3,268
# 42
01-29-2013, 03:33 PM
Quote:
Originally Posted by ninthmaddog View Post
You took my money.
No, PayPal took your money as they are the ones you allowed to put their fingers into your account.
Ensign
Join Date: Jun 2012
Posts: 5
# 43
01-29-2013, 03:43 PM
Quote:
Originally Posted by f2pdrakron View Post
No, PayPal took your money as they are the ones you allowed to put their fingers into your account.
PW did not allow me the option to directly enter my CC info as they have for the last 3 years, they handed that work to PP.

Don't nit pick me dude...PW should have made sure the system worked before they changed it.

At the very least PW should have let us know before we paid how badly they had messed up.

If PW put their faith in PP and PP is messing up, then it is on PW.

paypal's fingers are only in my pockets because of deceptive practices. They are trying to force people to have their info on paypal. It is a scam and I am not only deleting my paypal account, I don't plan on spending any more dollars on this game.

Last edited by ninthmaddog; 01-29-2013 at 03:55 PM.
Rihannsu
Join Date: Jul 2012
Posts: 3,268
# 44
01-29-2013, 04:11 PM
Quote:
Originally Posted by ninthmaddog View Post
PW did not allow me the option to directly enter my CC infoas they have for the last 3 years, they handed that work to PP.
Sorry but the only option I dont see is American Express ... VISA and Master Card are accepted.

Quote:
Don't nit pick me dude...PW should have made sure the system worked before they changed it.
No offense but it worked, its been only been a recent issue with the problem being on PayPal end, PayPal serves as a intermediate within you and your bank.

Quote:
At the very least PW should have let us know before we paid how badly they had messed up.
So failure is on PayPal end but its PWI that somehow is to blame?

BTW you COULD contact PayPal directly and say something is wrong because you are not getting the service you paid for, this would put PayPal and PWI in direct conflict were the problem should be resolved.

That is, if PayPal did not so what it usual does, washing their hands of the whole problem and pointing the finger to others.

Quote:
If PW put their faith in PP and PP is messing up, then it is on PW.
"Faith"

You know why PayPal been so successful? because they are so easy to set up ... nothing to do with faith, in fact PayPal is well known from screwing people over, like oh ... this:

http://en.wikipedia.org/wiki/Somethi...atrina_charity

Quote:
paypals fingers are only in my pockets because of deceptive practices. They are trying to force people to have their info on paypal. It is a scam and I am not only deleting my paypal account, I don't plan on spending any more dollars on this game.
I dont use PayPal because of what happened with Something Awful charity drive, however you do have ways to deal with then, you can issue a complain with PayPal that PWI is not giving you the services you paid for and says they received no payment.

If you dont get a answer from their side I say its time to think on other options, such as pre-paid cards that I rather use because Sony have shown how "tight" security can be and at least with those you are safer that sorry.

Still if you dont get a answer from PWI within 5 business days I would suggest you contact PayPal and issue a complain over services paid but not rendered.

Last edited by f2pdrakron; 01-29-2013 at 04:15 PM.
Ensign
Join Date: Jun 2012
Posts: 5
# 45
01-29-2013, 04:41 PM
You are wrng it is not possible to select visa/mc.

I am trying to contact pp directly...have been on hold 1 hour.

PP has informed me that the money has been transferred to the pw account...2 hours ago and gave me a confirmation number for the vendor. yet pw still says they are waiting on pp.

get ur **** together pw I WANT MY ZEN!!!!

I know you are trying to help, mate. I'm not ranting at you.

Perfect World got my money...I can prove it..wheres is my ****ing zen?

Last edited by ninthmaddog; 01-29-2013 at 04:52 PM.
Ensign
Join Date: Jan 2013
Posts: 3
Since I am unable to make a new post I will bring this up here. Sunday I was trying to buy the discounted 10-key pack. I was able to purchase one. But since then I have been unable to purchase anything from the C-Store. I have over 5000 zen.

Then in game help has not responded at all. I am getting a little frustrated with this. I cannot find anyone else that is getting this message.

The message I get when I try to purchase an item is:

Unable to complete transaction: you do not have enough zen

Any help would be greatly appreciated.
Ensign
Join Date: Jun 2012
Posts: 5
# 47
01-29-2013, 05:55 PM
you need to turn zen into cryptic points i think

go to ur zen account an use the drop down to select swo and then transfer
Ensign
Join Date: Jan 2013
Posts: 3
# 48
01-29-2013, 05:57 PM
Thanks. I have gotten them to transfer to the game as ZEN I just cant buy anything from the C-Store.
Career Officer
Join Date: Jun 2012
Posts: 1,160
# 49
01-30-2013, 10:09 AM
Quote:
Originally Posted by f2pdrakron View Post
Sorry but the only option I dont see is American Express ... VISA and Master Card are accepted.
I don't see either of those options.

"Don't let them promote you. Don't let them transfer you. Don't let them do anything that takes you off the bridge of that ship, because while you're there... you can make a difference." - James T. Kirk
Ensign
Join Date: Jul 2012
Posts: 29
# 50 PayPal Problem
04-06-2013, 04:29 PM
sounds like the same old song and dance....I need a refund..my number is 5HP68550EG4734322....ive been under review thru the pay pal method for almost 24 hours now.
Reordered thru Skrill and everything went fine I had my z in less than 5 minutes can see
after reading PayPal has done nothing about this issue as my order went thru everyone but them.Thanx.....
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