And the tutorial itself, it tells you how to move a character, but not a ship. Really does not touch the basics, only people who are versed in games have common enough senset to rebeind keys or change settings. So all of these should be covered prior to you sending players out to battle.
NO to ARC!
Season 9.5 = STO's NGE is Here! Welcome to the Grind!
New Crafting = It's not Crafting, is an overblown Reputation System.