> > > Hi Captains. Thank you for your patience! We've got our top Engineers checking in on the errors you are reporting. More updates as they become available, so watch this announcement section. < < <
UPDATE! We will be bringing down STO in 1hr 22min for emergency maintenance. ETA is 2 hrs (2AM) PDT. Details here.
Update! The queue is clear for now :) Thanks for your patience as we worked to get all players in. (Note: There may be small, sporadic queues as more players log in.)
Update! We are aware that some players are seeing an error upon login and are working to resolve this.
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
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Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
So, are these two well-known bugs related?
Half the time when I try to log in today, the launcher hangs at "loading launcher".
The other half, when the launcher actually loads, it tells me that my username or password is invalid. Now it'd take a brute force attack about 90 years to guess my password, as a non-dictionary alphanumeric string of reasonable length. And I use different passwords for everything, so they can't have hacked it from another database. So I'm guessing as with most people who experience this in the forums, it's down to the game randomly deciding not to recognise my existing password all of a sudden.
Just made my 30th attempt this morning, and it logged me in. So it definitely is a glitch with it just deciding not to recognise my login details for some reason. Maybe an issue with connection between the client and server?