How often does it pull info? I have changed my costume and added a BO a couple days ago, but my character still reflects the costume and set of BOs of last week.
The costumes stick around for a day or so in the browser cache. The data should be practically live. A couple things to check: Are you looking at the shard where you made the changes (Holodeck=http://gateway.startrekonline.com, Tribble=http://gatewaytest.startrekonline.com). Does refreshing the page solve the issue?