Lieutenant
Join Date: Nov 2012
Posts: 78
# 21
02-20-2013, 08:17 AM
Quote:
Originally Posted by patarmarkan View Post
I lately read some really upset posts in the forums concerning the changes since season 7,
especially since the valentine's patch.

I'm curious, if these posts reflect the thoughts of the many or just the annoyance of a few.

So I set up a poll on my website.

Here is the question:
Do you think the devs of STO should change their course of action?

You can choose only one answer per person.
I hope I don't violate any rules with that.

Here is the link:
http://levega.de/stopoll1.html
I do not like polls. They do not accurately reflect my opinions, and due to their very nature of being in a 'multiple guess' format, provide contrived results that give very limited insight into any given issue.

For example: Poll results that show 57% of people are unhappy mean little when the poll was a simple "are you happy? Yes or No" question.

They mean even less depending on the number of people who bothered to answer. Happy players might not even know about your poll as most happy players are too busy playing the game and are not here complaining. My experiences with MMORPG message boards is that people only come here when they have something to complain about, and not very often when they are happy and content.

Your sample group is therefore going to be flawed in that it will certainly have a disproportionate number of unhappy players drawn to it.

You will need to take those factors into account when analyzing your results.
Career Officer
Join Date: Jun 2012
Posts: 76
# 22
02-20-2013, 08:44 AM
Quote:
Originally Posted by adamkafei View Post
1: More balancing, Science is at the point where only a few ships are playable and their powers worthless (for the most part), Escorts can tank well enough to kill elite borg gateways and tac cubes yet cruisers can't bring a similar level of damage meaning that any tac/scort can defend more than any eng/cruiser can damage... this is balanced?
I'm generally satisfied with the game and the direction in which it's being developed, but my biggest concern is pretty much this ^^

Unfortunately, the game is increasingly DPS oriented, making (in my view) science ships and cruisers much less desirable. A lot of existing and new gameplay that is released, focuses on dealing as much damage as possible in a short amount of time, making escorts the most likely choice for most PvE and PvP missions. I would sure love to see more balance as far as that's concerned, in the immediate future.

I always like putting in a plug for ship and fleet holdings interior development and customization. Another Belfast style ship interior would really make me a happy Z-Store shopper Otherwise, all is generally well Ooo... and general server stability improvements.. the bank UI has been really sluggish lately, again.

Overall, thanks to the dev team

Cheers
Starfleet Veteran
Join Date: Jul 2012
Posts: 452
# 23
02-20-2013, 09:45 AM
Concerning customer satisfaction... I was going to cancel my Xbox membership a while back because the price was to high, so I called CUSTOMER SERVICE and talked with them. Long story short they were very friendly and kind and gave me another year 70% off . In my book they got a A+. I have sent multiple tickets into PWE and I have been waiting months for a response and never will I ever get to actually talk to someone.. PWE rating in my book F.

So in closing.. Please PWE.. Help your player base, you keep making us your enemy and you drive people away with no customer support. I was a gold at one point but I canceled because I didn't want to fuel such blatant disregard for for us players. :S
Starfleet Veteran
Join Date: Jun 2012
Posts: 230
# 24
02-20-2013, 09:56 AM
Well done; thanks for taking the time to do this.

And, if this is an accurate representation - meaning it truly is a random sample representing the total population - more than 50% of players, at least at the time I voted, do not feel the game is being handled well and want changes to restore balance and fun and much less grind.

Here's hoping the devs actually pay attention - I am sure the PWE Approval Rating poll that was emailed out come back with far less than satisfactory marks...

Fleet Commander
Caprica's Revenge
(...actually active since November 2010, which may one day be important to archaeologists, but not to anyone else...)
Starfleet Veteran
Join Date: Jun 2012
Posts: 738
# 25
02-20-2013, 10:43 AM
They need a poll like this in the game, so everyone who logs in can take it.
Lieutenant
Join Date: Jun 2012
Posts: 80
# 26 1st results
02-21-2013, 06:34 AM
Ok 30 minutes left to the next STO-patch.
I think writing down actual results makes sense, so we can compare them to later
results after the patch. I will not comment it atm...

Question:
Do you think the devs of STO should change their course of action?

Not at all. They do a great job and should continue. 12% (25 Votes)
No, but they should care more about the player's concerns 17% (35 Votes)
Immediately! I'm really upset atm. 18% (37 Votes)
Yes they should. More fun, more balancing, less grinding please! 52% (106 Votes)
Not sure. 1% (2 Votes)

205 total votes since Feb 19, 2013

Thanks for participation!

Watch out for my Starship Comparator app at
http://ssc.levega.de or http://www.stoshipcompare.tk
Commander
Join Date: Aug 2012
Posts: 293
# 27
02-21-2013, 08:22 AM
Quote:
Originally Posted by bpharma View Post

Also to lake1771 if you're not a subscriber then you get lower priority or none in customer help.
that is exactly why I will not spend any more money on this game. maybe once they bleed it dry 'n sell it to the next company.
Captain
Join Date: Jun 2012
Posts: 2,060
# 28
02-21-2013, 03:51 PM
Small section of a limited group. Meaningless as evidence.
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