There is your problem, right there.

I think Norton seems to get worse each year, and by worse I mean "bloated" and user unfriendly.. F-Secure is what I've been using for a few years now and rarely run into any problems with games.


I'm not sponsored by F-Secure btw, just sharing from personal experience.

Y'know, I've actually found the opposite. I've used Norton since the dark days of 2005 or so, when the charge of it being a bloated pain in the ass was completely accurate.

Over the last couple of years, though, I've found it to be a lean piece of nonintrusive software. My recent STO problems aside, it's been pretty solid.

I'll definitely agree that the user/UI experience could always improve.

Perhaps they improved then.

After all that I got this pop up

http://i4.photobucket.com/albums/y13...urn/error3.png

What happen in the new patch to cause this?

My advice would be to go to Windows Start menu - Control Panel and disable Windows firewall all together if you already have have Norton security thingy installed. No point in running 2 firewalls.

What he said. NIS and Windows Firewall are unlikely to play nicely together.

I don't have Norton, I'm using Panda, but I cant see anywhere to exclude STO from the block list.
Also I can get onto Tribble fine, just not Holodeck.

I am new to STO and have been trying to play the game for a week now. It worked few times but usually I cannot seem to get pass by the launcher. I either get a blank white window that sometimes says "Loading. Please wait." or I get to the login/password prompt and when I try to login (click "Login") the launcher crashes and I get this "CrypticError: Oops!". Been looking for some helpful information and a solution to this big issue but havent had any luck. Anyone have an idea?

Like I said. Occasionally the game will start and I can play. But 95% of the time I get the launcher crash error. The game itself, once I am ingame works perfectly.

I am running Win8 pro 64bit btw.

EDIT: Sometimes when I get the blank white launcher window another IE (which is IE10 on Windows 8) window will pop up after a while with URL saying "res://ieframe.dll/dnserrordiagoff_webOC.htm"