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Ensign
Join Date: Oct 2012
Posts: 9
http://sto-forum.perfectworld.com/sh...d.php?t=571191

many tickets no response. This is a serious issue. I dont want to wait till nov 2013 for a fix.
Career Officer
Join Date: Jun 2012
Posts: 3,958
# 2
03-02-2013, 11:46 AM
Soon?

Chances are that only so few complaints have been raised, that the manpower/time/money needed to fix the problem is not worth making you happy by fixing...

get 10 or 20 more to complain, and theres a chance... untill then, don't count on a fix anytime soon.
My name may say "PWE member", but I will never be.
-NEVER Forget the Screwups and ignorance made towards the people who supported the game through 2011
Don't look silly, don't call it "Zen-Store" - Don't waste devs time, Post proper bug-reports
Lt. Commander
Join Date: Jun 2012
Posts: 177
# 3
03-03-2013, 01:26 PM
Cross posting is a way to get attention.
But probably not the kind you want.
Career Officer
Join Date: Jul 2012
Posts: 125
# 4
03-03-2013, 01:28 PM
Quote:
Originally Posted by benzzyoc View Post
http://sto-forum.perfectworld.com/sh...d.php?t=571191

many tickets no response. This is a serious issue. I dont want to wait till nov 2013 for a fix.
Well to get my bug fixed it required several phone calls to the billing department complaining and finally an official complaint to the better business bureau.
Career Officer
Join Date: Jul 2012
Posts: 286
# 5
03-04-2013, 04:49 AM
Good luck with that... I made a similar complaint but it didn't get resolved... however, look on the BBB website and see the number of complaints PW has... and PW's response? still waiting...
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