If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
OK! So, this may or may not be the right place to ask, but since the "Contact Us" option doesn't actually let you contact anyone & Cryptic doesn't have phone support, I'm left with no options. My STO & PWE accounts are linked to an email address that I haven't used in years and have no way to access anymore (forgotten the password, the security answers...everything). I really want to change the linked email address to my current one (that I know all the info to!) Desperately hoping for some GM help here!!
Ahem... In case you haven't noticed, this forum is for 'Peer to Peer' advice. If you want help from Cryptic/PWE, you'd be better posting this issue in the PWE Tech Support Forum, located here... http://techsupport.perfectworld.com/