Career Officer
Join Date: Jun 2012
Posts: 2,129
# 251
03-16-2013, 10:51 PM
Quote:
Originally Posted by hiplyrustic View Post
Yes, and you might get this [sarcasm]brilliant[/sarcasm] response:

>>>

DarthPanda16
Tech Support Machine
Join Date: Jul 2008
Posts: 1,431
# 176
03-14-2013, 08:25 AM

You can try using the proxy connections in Options on the game launcher that might help.

Asking your ISP for a new public IP address might help too.

>>>
So was this a response to 'your' post in that thread? or to someone else's post??? If you want a response for 'your problem' then...

Last edited by grouchyotaku; 03-16-2013 at 10:53 PM.
Captain
Join Date: Nov 2012
Posts: 676
# 252
03-17-2013, 03:23 AM
Hey Cryptic! SWTOR runs flawlessly and looks great!

Thanks
Ensign
Join Date: Jan 2013
Posts: 1
# 253 gold account for 1111 days
03-17-2013, 04:11 AM
agree with all other posts..........account server down-can't connect-when connects maybe 1 out of 20 times,,try to do anything get booted off again with server not available
Empire Veteran
Join Date: Jun 2012
Posts: 757
# 254
03-17-2013, 05:25 AM
Past week or so I've been having issues. Not sure if it's related. Even proxies to both EU and US didn't help.

I got a VPN connection to see if that helps things out, and it did. Connecting to a US VPN server solved my lag and poor patch speed issues.

Very strange. Hope it can be sorted cause now I'm paying for a VPN just to play the game without lagging.
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Lt. Commander
Join Date: Feb 2013
Posts: 104
# 255
03-17-2013, 06:25 AM
Quote:
Originally Posted by grouchyotaku View Post
So was this a response to 'your' post in that thread? or to someone else's post??? If you want a response for 'your problem' then...
If you continue with the continual stream of non-responsive, non-helpful posts in this thread I'm going to have to report you for trolling. I pointed out that the user received a "guess" pointing them to something on their end, while just yesterday in this thread staff clearly owned up to the responsibility being theirs.

If you can't help, stop trolling this thread. There are a lot of people having problems, and all you have is a broken record telling people to run tracerts over and over that don't help since a) PWE's network engineers...if they have any..have seen more than enough data to sort it out, b) they...they, they, they, they...should be the ones triggering remote connections from diverse endpoints to test this, and c) acceptable pings are coming from people who can't move zones without disconnecting and rubber-banding like there is no tomorrow. None of that generic tracert shows packet loss or timeout/retry commands being sent back by a node along the way.

I'll give you a suggestion though: If you really are that well versed in TCP and networking in general, how about seeing if there is a way to force route around cogento...since people are suggesting that's the problem instead of PWEs own network? Then explain to everyone else what forced routing is, and how to use the route command to add a static route to their routing tables. That way, at least, you'll have something useful to contribute to those of us having issues.

Last edited by hiplyrustic; 03-17-2013 at 06:53 AM.
Ensign
Join Date: Aug 2012
Posts: 5
# 256
03-17-2013, 06:26 AM
Unbelievable, going on 3 days now and still no solution to the constant disconnects and login problems. Seriously Cryptic, you are absolutely incompetent, let me say that again, INCOMPETENT! and whoever is responsible for fixing this needs to be fired because they have failed utterly. You haven't even released any updates saying what the hell the problem is, where the hell is the communication with the customers? What is funny is you guys haven't released a single update that could cause this and yet your 3 year old so called "stable" game is still breaking down when you haven't even done anything to it, its f**king embarrassing, your IT people should be embarrassed. Are subscribers even going to be reimbursed for these lost 3 days? why the hell should I continue subbing past my first month if you can't even keep your connections stable on normal days let alone patch days.

Seriously Cryptic, get your heads out of your asses and get this crap fixed its getting ridiculous now. How you people keep your jobs is beyond me, I would have already fired all of you and brought people in that can get the job done.

Sorry for the rant, but it needs to be said.

Last edited by blastedbinary; 03-17-2013 at 06:35 AM.
Lt. Commander
Join Date: Feb 2013
Posts: 104
# 257
03-17-2013, 06:26 AM
Quote:
Originally Posted by eradicator84 View Post
Past week or so I've been having issues. Not sure if it's related. Even proxies to both EU and US didn't help.

I got a VPN connection to see if that helps things out, and it did. Connecting to a US VPN server solved my lag and poor patch speed issues.

Very strange. Hope it can be sorted cause now I'm paying for a VPN just to play the game without lagging.
Would you by any chance know what route the VPN service is taking to PWE's server farm?
Ensign
Join Date: Feb 2013
Posts: 4
# 258
03-17-2013, 06:38 AM
I could not find a response in Dev tracking, did they respond to this issue? It seems to be getting worse day by day.
Lt. Commander
Join Date: Feb 2013
Posts: 104
# 259
03-17-2013, 06:42 AM
Quote:
Originally Posted by kelgarr1 View Post
I could not find a response in Dev tracking, did they respond to this issue? It seems to be getting worse day by day.
Here was their response:

>>>
v4liance
Cryptic Studios Team
Join Date: Nov 2012
Posts: 12
# 85
Friday, 06:52 PM

Hey everyone,

Really sorry about the latency and disconnect issues you're having. Right now, our engineers are aware that some of our players are experiencing these issues, and they're working on fixing it.

Again, I'm really sorry, and I promise we'll get this fixed as soon as possible.

- Val
>>>
Career Officer
Join Date: Jul 2012
Posts: 40
# 260
03-17-2013, 06:46 AM
This Bs Is Getting Ridiculous !!!!! I Am Trying To Log In Now And Keep Getting The Damned Server Not Responding This Is Beyond Stupid And It Needs To Be Fixed Now !!!!! I Keep Getting Either D/ced Or Not In At All !!!!!
Reply

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