I had the same problem when it came to the mirror universe hour. I couldn't join on the entire time. By the way did anyone else have any problems loading their starship bridge? That is the only main problem I had.
Are people really complaining because the game is down for maintenance? That's a little messed up considering all the connection problems, people being kicked from private queues, not being able to work on the foundry or refine dilithium. Give it a break complainers at least the devs are working to get the game up and running again as quickly as possible.