Apparently I made the mistake of deleting my one foundry character to create a new one for completely aesthetic reasons.
Now my foundry access is gone as I now have to purchase additional foundry slots. I have plenty of dilithium, and attempt to purchase the foundry starter pack and receive the message "purchase failed!" with no real indication as to why.
I've looked around on the forums for this issue and haven't found a solution. I've placed a ticket, but can only imagine that I won't hear back anytime soon.
Does anyone have a fix or know if support can correct this without a major pain?