Recently there's been a spike in people ticketing in to Customer Support trying to get their @handles changed, or their forum names changed. To head off the tickets and make sure everyone's aware, read on.
-Forum names are unchangeable. Unfortunately, it just doesn't work. I once tried it, and it completely broke the account, three times before I gave up. Display names are hardcoded per account.
-Changing @handles was.... technically possible, back in the day. We can't offer that as a service anymore, though, because of the difficulty and time involved in making those changes.
So that hopefully answers that.
- Disgruntled 1000+ day Champions Online subscriber.
- GIVE US OUR DEVS BACK!
i'm still waiting for them to tell my why i can't have my @chunter handle back.
finally got in touch with support/had an answer and all they said was give them a list of possible names i'd like to use in future,no mention of why for 991 days chunter was not considered bad.
Got a reply last night,still no explanation of why i can't use @Chunter
they wouldn't let me use
I doubt they will explain why i can't use Chunter because it would mean "backing down" now that they've realised there's nothing wrong with the name.
Getting a kiss from the pope would probably be easier than getting a proper answer from a gm.
Whats annoying is its probably some spotty teenager with a list of pre ordained answers and is not allowed to deviate from them.
I would be happy to lose my @name IF someone could give me a valid reason why.