Recently there's been a spike in people ticketing in to Customer Support trying to get their @handles changed, or their forum names changed. To head off the tickets and make sure everyone's aware, read on.
-Forum names are unchangeable. Unfortunately, it just doesn't work. I once tried it, and it completely broke the account, three times before I gave up. Display names are hardcoded per account.
-Changing @handles was.... technically possible, back in the day. We can't offer that as a service anymore, though, because of the difficulty and time involved in making those changes.
So that hopefully answers that.
"Let's make our DOff UI bigger, clumsier to use, impossible to sort, AND have it show less information in a useable method than we did before!" - Cryptic with STO's 9.5 'crafting upgrade'.
What were you thinking, Cryptic? Seriously. I want to know.
i'm still waiting for them to tell my why i can't have my @chunter handle back.
finally got in touch with support/had an answer and all they said was give them a list of possible names i'd like to use in future,no mention of why for 991 days chunter was not considered bad.
Got a reply last night,still no explanation of why i can't use @Chunter
they wouldn't let me use
I doubt they will explain why i can't use Chunter because it would mean "backing down" now that they've realised there's nothing wrong with the name.
Getting a kiss from the pope would probably be easier than getting a proper answer from a gm.
Whats annoying is its probably some spotty teenager with a list of pre ordained answers and is not allowed to deviate from them.
I would be happy to lose my @name IF someone could give me a valid reason why.