Career Officer
Join Date: Jun 2012
Posts: 6
Avast antivirus thinks crypticerror.exe contains the win32:evo-gen virus.

?

can you let them know it (hopefully!) doesn't?
Ensign
Join Date: Apr 2013
Posts: 1
# 2
04-05-2013, 01:09 PM
same problem avast says their would be a virus
Career Officer
Join Date: Jun 2012
Posts: 20
I was trying to patch star trek online today so I can do the first contact day stuff, when all of a sudden, my anti virus is popping to life saying that one of your files is infected. What's going on?

object is the file "crypticError.exe"
Infected with : Win32:Evo-gen



So again, I ask WTF? And don't tell me it's my anti virus just going wacko. I know better than that.
Republic Veteran
Join Date: Mar 2013
Posts: 184
# 4
04-05-2013, 01:19 PM
..but it is just your anti-virus going wacko.
Captain
Join Date: Nov 2012
Posts: 1,223
# 5
04-05-2013, 01:20 PM
Stop using Norton this instant or I'll have to ask you to leave the interwebz.
--------------------------------------

"We are smart." - Grebnedlog

Member of Alliance Central Command/boq botlhra'ghom
Career Officer
Join Date: Jun 2012
Posts: 20
# 6
04-05-2013, 01:22 PM
Quote:
Originally Posted by tsurutafan01 View Post
Stop using Norton this instant or I'll have to ask you to leave the interwebz.
I don't use Norton.
Lieutenant
Join Date: Jul 2012
Posts: 74
# 7
04-05-2013, 01:37 PM
Fact: most AV programs have lots of false positives

Why? because they use something called heuristics

Heuristics is a very specific kind of guessing. It's a little bit like profiling.

They scan and see a file or web traffic that has a similar name or sends data down a similar port that a program known to cause problems does.

Do heuristics-based antivirus programs catch some viruses before they're widely reported? well, that's the theory. In practice, they hardly ever do. what they ARE rather good at is mistakenly identifying something harmless as a threat.

A good antivirus program updates its definitions very frequently - every couple days or so. That kind of makes the whole heuristic threat detection more trouble than it's worth (especially since it eats up processing cycles).


So, ask yourself, which is more likely?:

1) Cryptic intentionally placed a nefarious program into their installer so they can sow chaos and tick off their customers

2) some top secret gang of super villains slipped the aforementioned program into Cryptic's installer, instead of just putting it into a pointless toolbar like everyone else does, cuz people install crap of their own accord if you ask them to

3) some crappy antivirus program uses faulty logic to block something harmless cuz heuristics are kind of a stupid way to handle security since it's prone to making mistakes.
Career Officer
Join Date: Jul 2012
Posts: 930
# 8
04-05-2013, 01:38 PM
Quote:
Originally Posted by tsurutafan01 View Post
Stop using Norton this instant or I'll have to ask you to leave the interwebz.
I was thinking it might have been that weaksauce wonky one that microsoft puts out actually.

Looks like Cryptic used Viral Matrix on you IRL. HA!
I would like for the devs to open a poll/feedback thread on what exactly the players would like to see in the near future for the game.
Lieutenant
Join Date: Jul 2012
Posts: 74
# 9
04-05-2013, 01:42 PM
Quote:
Originally Posted by the1tigglet View Post
I was thinking it might have been that weaksauce wonky one that microsoft puts out actually.
heh, fun fact: Microsoft Security Essentials is one of the few (quite decent, actually) AV programs that *doesn't* use heuristics. it also has some false positives, but they're more along the lines of "hurr, what's dis? you wanna let it do it's thing? hurr" variety.


in other words, it's more likely to "advise caution" instead of "warn user of threat" where there is no threat.
Commander
Join Date: Aug 2012
Posts: 392
# 10
04-05-2013, 01:56 PM
Quote:
Originally Posted by ofdpt23p13 View Post
I was trying to patch star trek online today so I can do the first contact day stuff, when all of a sudden, my anti virus is popping to life saying that one of your files is infected. What's going on?

object is the file "crypticError.exe"
Infected with : Win32:Evo-gen



So again, I ask WTF? And don't tell me it's my anti virus just going wacko. I know better than that.
Dude, lock the file into a "backyard" in your hard drive blocking all access to the rest of your computer, and break down Win32:Evo-Gen.

The Win32:Evo-Gen file is harmless. It's just data that contains graphics alterations, and a couple .txt files. Nothing nefarious about it at all. I've broken it down.
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