I've bee trying to play this game for time now hoping that with each new patch they would fix the log-in issues. Well, that has not happened. I have 'force verify' on and I have re-installed the game twice already. I have also tried it with 'force verify' off as well. And I have reset my computer. This is getting on my neveres since I have REAL money invested in my character. I was going to pre-order the Romulan pack but I guess that won't happen either.
Maybe if we knew what your log in issue was you might get some more help. I personally have no issues what so ever. But try disabling on demand patching. You get everything downloaded in one big patch so depending on your computer could take a while to do. but it might resolve what ever issue your having is.
May the Prophets guide us in these cryptic times....
Sometimes the force verify doesn't catch everything.
Just a rule of thumb, if the forums haven't erupted with dozens of "OMFG! GAME IS BROKE!" threads when your game stops working, it's probably isolated to your install. It's no use "waiting for a patch to fix it" because they probably don't even know you have a problem.
By the way, the game uses "captain" as a generic name for characters, it doesn't matter if you're an ensign or a VA. If it did change, it would have to constantly rename your files as you ranked up.