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Career Officer
Join Date: Apr 2013
Posts: 5,367
# 41
05-06-2013, 09:44 AM
Quote:
Originally Posted by dalolorn View Post
The quote below makes me think "investigate and take appropriate action" won't make a difference, though.
its why i report it as spam and leave it at that, if cryptic get around it thats their problem if they are serious about cleaning up the game from scammers.
T6 Miranda Hero Ship FTW. Been around since Dec 2010 and LTS in Apr 2013.
Quote:
The highest possible stage in moral culture is when we recognize that we ought to control our thoughts.
- Charles Darwin.
Does he have a point on STO forums? makes you wonder, huh?
Survivor of Romulus
Join Date: Jun 2012
Posts: 1,590
# 42
05-06-2013, 10:05 AM
i got a mail from same ppl this week dont no how there got to inox me when i was offline at the time i cheacked to see if there was in any of my fleets there were not.

reporting people does not seam to do any thing i got hate mail before and took screen shot and sent a report to GM with link to said screen shot.
3 days after i got ticket back there were still in the game thats when i sent fleet leader link to screen shot there were removed from my fleet.
in sto we have to police the game our selfs becuse GM is lacking.
Welcome to bugs online were we only fix the bugs you like, and will ignore the ones you hate.
These are the voyages of the USS Farmville. Her 5 year mission is to boldly farm where no one has farmed before.
Say No to ARK
Captain
Join Date: Jun 2012
Posts: 2,059
# 43
05-06-2013, 10:19 AM
Rule one with spam, never reply to it. immediately click report spam.
Spammers use a bot that goes through the user list on the social tab and sends out tells or mail, anyone who responds gets flagged as an active target. Even if you foolishly did reply it's unlikely there'd be a human reading it.
Don't give in to curiosity, never go to vender websites, anyone offering gold or leveling services just wants to rip off your account info.

It's unfortunate that we do have players who are so pathetically lazy that they would use a gold vendors services, otherwise these parasites would have no reason to come here.
It's equally unfortunate that we are literally at war with East Asian criminal elements, at least we are hoping they're criminals, who've been working full time at trying to steal personal and financial information from us lazy decadent capitalist pigs.
If something is not broken, don't fix it, if it is broken, don't leave it broken.
Oh Hell NO to ARC........One Ring to Rule Them all........
Career Officer
Join Date: Jun 2012
Posts: 88
# 44
05-06-2013, 10:19 AM
Quote:
Originally Posted by pwebranflakes View Post
If you get mail like this, please click the "report spam" button on the email, and please file a GM behavior ticket via the [?] on the minimap, including the @handle of who sent it, so we can investigate and take appropriate action.

Cheers,

Brandon =/\=
Sorry, but Egpal has been Spamming in STO since Launch, what actions would you be able to take now that are different from those that already have not worked in the past?

"...just look at my track record for making the improvements that I said we would with the KDF and judge by that." - Dan Stahl

Last edited by krell83sto; 05-06-2013 at 10:24 AM. Reason: derp.... missed 2 words lol
Career Officer
Join Date: Apr 2013
Posts: 5,367
# 45
05-06-2013, 10:25 AM
Quote:
Originally Posted by wilbor2 View Post
i got a mail from same ppl this week dont no how there got to inox me when i was offline at the time i cheacked to see if there was in any of my fleets there were not.

reporting people does not seam to do any thing i got hate mail before and took screen shot and sent a report to GM with link to said screen shot.
3 days after i got ticket back there were still in the game thats when i sent fleet leader link to screen shot there were removed from my fleet.
in sto we have to police the game our selfs becuse GM is lacking.
which means cryptics quality assurance and customer service is lacking, again not our problem. we should not be policing the game for them, they should be doing that themselves as its their game so they need to be the ones to pick up their own slack. as a customer my rights only go upto the point of playing the game and reporting on issues that violate ToS and such when they happen, not telling the staff how to do their job.
T6 Miranda Hero Ship FTW. Been around since Dec 2010 and LTS in Apr 2013.
Quote:
The highest possible stage in moral culture is when we recognize that we ought to control our thoughts.
- Charles Darwin.
Does he have a point on STO forums? makes you wonder, huh?
Captain
Join Date: Jun 2012
Posts: 2,059
# 46
05-06-2013, 10:59 AM
Often these characters are only made long enough to send a single message before being deleted again, so the frequency at which an account creates and deletes a new character should automatically flag that account as suspect. Too many of such changes in a short span and the account gets suspended and IP blocked.
Given that egpal.com is the consistently offending party "egpal" should be a blocked word or given some kind a of special expression classification such that it simply won't appear in text messages. ie saying egpal in the content of a chat or game mail instantly silences the offender for 24 hours.

Unless a good automated protection system is going to be implemented it still comes down to relying on a human to actually investigate the matter and really do something about it. Right now that's a big "?", we can keep on reporting it, but we need somebody who has the power to do something, to actually do it.
If something is not broken, don't fix it, if it is broken, don't leave it broken.
Oh Hell NO to ARC........One Ring to Rule Them all........
Career Officer
Join Date: Jun 2012
Posts: 223
Anyone else getting alot of mailbox spam from Egpal, the gold sellers/spammers? I am finding at least two a day in my mailbox now.

I think its time the mail/chat system got an upgrade to filter out mail/chat messages that contain certain words or phrases related to gold spammers.

If this were to happen, the current "ignore" function might not be needed anymore and it could quell the "silence griefers" at the same time.

=/\= 106th Fleet =/\=
Website | Fleet Charter | Mission Statement | Forums | Join | F.A.Q.
Joined: Oct/2008
Original Handle: the_orig_jean_luc_picard
Career Officer
Join Date: Jun 2012
Posts: 1,948
# 48
05-06-2013, 04:08 PM
Quote:
Originally Posted by blznfun View Post
Anyone else getting alot of mailbox spam from Egpal, the gold sellers/spammers? I am finding at least two a day in my mailbox now.

I think its time the mail/chat system got an upgrade to filter out mail/chat messages that contain certain words or phrases related to gold spammers.

If this were to happen, the current "ignore" function might not be needed anymore and it could quell the "silence griefers" at the same time.
That's what your"Report Spam" button is for. problem is, as STO is an F2P game; they just keep creating new accounts as fast as the reported ones get banned. Also, if the Devs create a filter; you can be sure these guys will find a way to bypass it. In the end, it's just easier to let the players use the in game report spam/ignore button as they see fit.
Formerly known as Armsman from June 2008 to June 20, 2012 http://sto-forum.perfectworld.com/image.php?type=sigpic&userid=91861979000&dateline=  1340755546
PWE Drone says: "Your STO community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
Captain
Join Date: Jan 2013
Posts: 4,979
# 49
05-06-2013, 04:12 PM
Yeah it needs fixed. In the meantime, Social -> Privacy -> only accept mail from friends and fleetmates
Career Officer
Join Date: Jun 2012
Posts: 223
# 50
05-06-2013, 04:20 PM
Quote:
Originally Posted by ursusmorologus View Post
Yeah it needs fixed. In the meantime, Social -> Privacy -> only accept mail from friends and fleetmates
As the founder and fellow fleet leader of my fleet, this wouldn't be prudent, but it might have to be a must if I continue to get these kind of mails...

=/\= 106th Fleet =/\=
Website | Fleet Charter | Mission Statement | Forums | Join | F.A.Q.
Joined: Oct/2008
Original Handle: the_orig_jean_luc_picard
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