Ensign
Join Date: May 2013
Posts: 2
# 421
05-11-2013, 11:06 AM
All that's been happening to me is that I open the launcher... the launcher loads correctly, but once it gets to patching... it just stays there... does nothing else...

I had the launcher up for about a hour yesterday and it never did anything else for that hour...

Clearly there is an issue here that I am sure they know about
Ensign
Join Date: Jul 2012
Posts: 5
# 422 Launcher problems
05-11-2013, 11:45 AM
Ok as a game Dev for another company myself, and a long time IT guy, I have to say simply providing a link to the most recent launcher version, even if it DID work, is still a VERY cruddy solution, because it doesn't resolve or fix anything, its just a band aid, its a temp fix...someone at Cryptic/Perfect world should be looking into this, it seems to be so wide spread and you have people that have no trouble at all for years (like me) and all the sudden one day STO just refuses to cooperate. It seems to me there is some bug that needs to be worked out, I played for HOURS last night and now today I tried to login and got this message about the queue being full then it logged me out all together, so I exited and tried to relaunch the game and now Im in launcher hell.
Rihannsu
Join Date: Jan 2013
Posts: 20
its not working right now am i alone on this one
Ensign
Join Date: May 2013
Posts: 8
# 424 Server spins back around.
05-11-2013, 12:04 PM
Hello

Since the server once again weaves here my Tracerts from Germany. Slowly it becomes ridiculous cryptic. Lol.

Greeting
Photonentorpedo


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.

C:\Users\xxxxxx>tracert launcher.startrekonline.com

Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
Abschnitte:

1 1 ms <1 ms <1 ms xxx.xxx [xxx.xxx.xxx.x]
2 17 ms 16 ms 16 ms rdsl-hnvr-de01.nw.mediaways.net [213.20.59.225]

3 17 ms 17 ms 17 ms xmwc-hnvr-de02-chan-18.nw.mediaways.net [195.71.
244.214]
4 17 ms 16 ms 17 ms rmwc-hnvr-de04-ge-0-1-0-0.nw.mediaways.net [62.5
3.142.116]
5 23 ms 23 ms 23 ms rmwc-frnk-de01-xe-6-1-2-0.nw.mediaways.net [195.
71.212.73]
6 25 ms 24 ms 24 ms rmwc-dsdf-de01-chan-2-0.nw.mediaways.net [195.71
.254.146]
7 30 ms 28 ms 26 ms Xe7-0-3-0-grtdusix1.red.telefonica-wholesale.net
[84.16.7.229]
8 38 ms 38 ms 37 ms Xe1-0-0-0-grtlontl1.red.telefonica-wholesale.net
[94.142.120.238]
9 51 ms 50 ms 51 ms te0-2-0-5.ccr21.lon01.atlas.cogentco.com [130.11
7.14.205]
10 51 ms 50 ms 52 ms te0-2-0-4.mpd21.lon13.atlas.cogentco.com [154.54
.57.94]
11 119 ms 120 ms 120 ms te0-3-0-4.ccr21.bos01.atlas.cogentco.com [154.54
.30.129]
12 118 ms 117 ms 117 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 135 ms 125 ms 126 ms 38.111.40.114
14 * * * Zeit?berschreitung der Anforderung.
15 * * 123 ms www.startrekonline.com [208.95.185.44]

Ablaufverfolgung beendet.

C:\Users\xxxxx>tracert accounts.crypticstudios.com

Routenverfolgung zu accounts.crypticstudios.com [208.95.185.165] ?ber maximal 30
Abschnitte:

1 1 ms <1 ms <1 ms xxx.xxx [xxx.xxx.xxx.x]
2 17 ms 17 ms 16 ms rdsl-hnvr-de01.nw.mediaways.net [213.20.59.225]

3 17 ms 16 ms 17 ms xmwc-hnvr-de01-chan-18.nw.mediaways.net [195.71.
244.210]
4 17 ms 17 ms 17 ms rmwc-hnvr-de04-ge-0-0-0-0.nw.mediaways.net [62.5
3.142.84]
5 24 ms 23 ms 25 ms rmwc-frnk-de01-xe-7-1-1-0.nw.mediaways.net [195.
71.254.233]
6 25 ms 24 ms 24 ms rmwc-dsdf-de01-chan-2-0.nw.mediaways.net [195.71
.254.146]
7 27 ms 29 ms 27 ms Xe7-0-3-0-grtdusix1.red.telefonica-wholesale.net
[84.16.7.229]
8 39 ms 38 ms 38 ms Xe1-0-0-0-grtlontl1.red.telefonica-wholesale.net
[94.142.120.238]
9 51 ms 51 ms 51 ms te0-2-0-5.ccr21.lon01.atlas.cogentco.com [130.11
7.14.205]
10 51 ms 50 ms 51 ms te0-1-0-5.mpd21.lon13.atlas.cogentco.com [154.54
.72.190]
11 121 ms 119 ms 119 ms te0-3-0-4.ccr21.bos01.atlas.cogentco.com [154.54
.30.129]
12 117 ms 117 ms 118 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 * 123 ms * 38.111.40.114
14 * * * Zeit?berschreitung der Anforderung.
15 * * * Zeit?berschreitung der Anforderung.
16 * * * Zeit?berschreitung der Anforderung.
17 120 ms 119 ms * accounts.crypticstudios.com [208.95.185.165]
18 * * * Zeit?berschreitung der Anforderung.
19 116 ms * * accounts.crypticstudios.com [208.95.185.165]
20 * 123 ms * accounts.crypticstudios.com [208.95.185.165]
21 * * 121 ms accounts.crypticstudios.com [208.95.185.165]

Ablaufverfolgung beendet.

C:\Users\xxxx>tracert patchserver.crypticstudios.com

Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal
30 Abschnitte:

1 1 ms <1 ms <1 ms xxx.xxx [xxx.xxx.xxx.x]
2 17 ms 17 ms 16 ms rdsl-hnvr-de01.nw.mediaways.net [213.20.59.225]

3 18 ms 16 ms 16 ms xmwc-hnvr-de01-chan-18.nw.mediaways.net [195.71.
244.210]
4 17 ms 17 ms 59 ms rmwc-hnvr-de03-ge-0-0-0-0.nw.mediaways.net [62.5
3.142.83]
5 22 ms 22 ms 22 ms rmwc-brln-de02-xe-0-1-2-0.nw.mediaways.net [195.
71.254.61]
6 21 ms 21 ms 71 ms rmwc-brln-de01-xe-0-1-1-0.nw.mediaways.net [62.5
3.167.253]
7 38 ms 65 ms 37 ms So3-3-0-0-grtparix1.red.telefonica-wholesale.net
[84.16.10.213]
8 37 ms 37 ms 37 ms 213.140.52.50
9 43 ms 41 ms 40 ms te0-7-0-2.mpd22.par01.atlas.cogentco.com [130.11
7.1.21]
10 58 ms 58 ms 57 ms te0-3-0-1.mpd22.lon13.atlas.cogentco.com [130.11
7.50.9]
11 126 ms 124 ms 126 ms te0-3-0-4.ccr22.bos01.atlas.cogentco.com [154.54
.5.122]
12 127 ms 126 ms 126 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
13 135 ms 129 ms * 38.111.40.114
14 127 ms * * 208.95.185.41
15 * * * Zeit?berschreitung der Anforderung.
16 * * * Zeit?berschreitung der Anforderung.
17 * * * Zeit?berschreitung der Anforderung.
18 * * 124 ms 208.95.185.41

Ablaufverfolgung beendet.

C:\Users\xxxxx>

Zeitueberschreitung der Anforderung -> The request timed out.

Greetings
Photonentorpedo


(Translatet with: Bing Translator)
Ensign
Join Date: May 2013
Posts: 1
# 425
05-11-2013, 12:50 PM
I have the latest launcher and have been able to launch the game. But I lost connection to the servers and now when I come to the part of the launcher that patches it gives me an error 14. I am having no other problems with my internet right now.

Last edited by swarles019; 05-11-2013 at 12:53 PM.
Ensign
Join Date: May 2013
Posts: 8
# 426 nothing more.
05-11-2013, 02:06 PM
Hello

nothing more. See Tracerts. Middle of a STF kicked out. Server apparently now down.

Greeting
Photonentorpedo

Translatet with Bing Translator.



Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.

C:\Users\xxxxxxx>tracert launcher.startrekonline.com

Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
Abschnitte:

1 1 ms 1 ms <1 ms xxx.xxx [xxx.xxx.xxx.x]
2 17 ms 17 ms 17 ms rdsl-hnvr-de01.nw.mediaways.net [213.20.59.225]

3 17 ms 18 ms 17 ms xmwc-hnvr-de02-chan-18.nw.mediaways.net [195.71.
244.214]
4 17 ms 18 ms 17 ms rmwc-hnvr-de04-ge-0-1-0-0.nw.mediaways.net [62.5
3.142.116]
5 23 ms 24 ms 24 ms rmwc-frnk-de01-xe-6-1-2-0.nw.mediaways.net [195.
71.212.73]
6 24 ms 24 ms 24 ms rmwc-dsdf-de01-chan-2-0.nw.mediaways.net [195.71
.254.146]
7 27 ms 26 ms 30 ms 176.52.253.169
8 39 ms 38 ms 37 ms Xe1-0-0-0-grtlontl1.red.telefonica-wholesale.net
[94.142.120.238]
9 51 ms 51 ms 51 ms te0-2-0-5.ccr21.lon01.atlas.cogentco.com [130.11
7.14.205]
10 51 ms 51 ms 51 ms te0-2-0-4.mpd21.lon13.atlas.cogentco.com [154.54
.57.94]
11 119 ms 119 ms 119 ms te0-3-0-4.ccr21.bos01.atlas.cogentco.com [154.54
.30.129]
12 286 ms 210 ms 255 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 * * * Zeit?berschreitung der Anforderung.
14 * * * Zeit?berschreitung der Anforderung.
15 * * * Zeit?berschreitung der Anforderung.
16 * * * Zeit?berschreitung der Anforderung.
17 * * * Zeit?berschreitung der Anforderung.
18 * * * Zeit?berschreitung der Anforderung.
19 * * * Zeit?berschreitung der Anforderung.
20 * * * Zeit?berschreitung der Anforderung.
21 * * * Zeit?berschreitung der Anforderung.
22 * * * Zeit?berschreitung der Anforderung.
23 * * * Zeit?berschreitung der Anforderung.
24 * * * Zeit?berschreitung der Anforderung.
25 * * * Zeit?berschreitung der Anforderung.
26 * * * Zeit?berschreitung der Anforderung.
27 * * * Zeit?berschreitung der Anforderung.
28 * * * Zeit?berschreitung der Anforderung.
29 * * * Zeit?berschreitung der Anforderung.
30 * * * Zeit?berschreitung der Anforderung.

Ablaufverfolgung beendet.

C:\Users\xxxxx>tracert accounts.crypticstudios.com

Routenverfolgung zu accounts.crypticstudios.com [208.95.185.165] ?ber maximal 30
Abschnitte:

1 1 ms <1 ms <1 ms xxx.xxx [xxx.xxx.xxx.x]
2 18 ms 17 ms 17 ms rdsl-hnvr-de01.nw.mediaways.net [213.20.59.225]

3 17 ms 17 ms 16 ms xmwc-hnvr-de01-chan-18.nw.mediaways.net [195.71.
244.210]
4 17 ms 18 ms 58 ms rmwc-hnvr-de04-ge-0-0-0-0.nw.mediaways.net [62.5
3.142.84]
5 23 ms 23 ms 27 ms rmwc-frnk-de01-xe-7-1-1-0.nw.mediaways.net [195.
71.254.233]
6 24 ms 24 ms 24 ms rmwc-dsdf-de01-chan-2-0.nw.mediaways.net [195.71
.254.146]
7 85 ms 26 ms 29 ms 176.52.253.169
8 37 ms 37 ms 61 ms Xe1-0-0-0-grtlontl1.red.telefonica-wholesale.net
[94.142.120.238]
9 51 ms * 52 ms te0-2-0-5.ccr21.lon01.atlas.cogentco.com [130.11
7.14.205]
10 * 51 ms 51 ms te0-1-0-5.mpd21.lon13.atlas.cogentco.com [154.54
.72.190]
11 121 ms 120 ms 119 ms te0-3-0-4.ccr21.bos01.atlas.cogentco.com [154.54
.30.129]
12 305 ms 225 ms 222 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 * * * Zeit?berschreitung der Anforderung.
14 * * * Zeit?berschreitung der Anforderung.
15 * * * Zeit?berschreitung der Anforderung.
16 * * * Zeit?berschreitung der Anforderung.
17 * * * Zeit?berschreitung der Anforderung.
18 * * * Zeit?berschreitung der Anforderung.
19 * * * Zeit?berschreitung der Anforderung.
20 * * * Zeit?berschreitung der Anforderung.
21 * * * Zeit?berschreitung der Anforderung.
22 * * * Zeit?berschreitung der Anforderung.
23 * * * Zeit?berschreitung der Anforderung.
24 * * * Zeit?berschreitung der Anforderung.
25 * * * Zeit?berschreitung der Anforderung.
26 * * * Zeit?berschreitung der Anforderung.
27 * * * Zeit?berschreitung der Anforderung.
28 * * * Zeit?berschreitung der Anforderung.
29 * * * Zeit?berschreitung der Anforderung.
30 * * * Zeit?berschreitung der Anforderung.

Ablaufverfolgung beendet.

C:\Users\xxxxxx>tracert patchserver.crypticstudios.com

Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal
30 Abschnitte:

1 2 ms <1 ms <1 ms xxx.xxx [xxx.xxx.xxx.x]
2 18 ms 17 ms 17 ms rdsl-hnvr-de01.nw.mediaways.net [213.20.59.225]

3 17 ms 17 ms 18 ms xmwc-hnvr-de01-chan-18.nw.mediaways.net [195.71.
244.210]
4 17 ms 17 ms 18 ms rmwc-hnvr-de03-ge-0-0-0-0.nw.mediaways.net [62.5
3.142.83]
5 22 ms 22 ms 22 ms rmwc-brln-de02-xe-0-1-2-0.nw.mediaways.net [195.
71.254.61]
6 22 ms 36 ms 22 ms rmwc-brln-de01-xe-0-1-0-0.nw.mediaways.net [62.5
3.167.229]
7 37 ms 37 ms 39 ms Xe0-1-0-0-grtparix1.red.telefonica-wholesale.net
[84.16.10.1]
8 37 ms 37 ms 37 ms 213.140.52.134
9 42 ms 41 ms 41 ms te0-7-0-2.mpd22.par01.atlas.cogentco.com [130.11
7.1.21]
10 59 ms 58 ms 57 ms te0-1-0-3.mpd22.lon13.atlas.cogentco.com [154.54
.59.29]
11 124 ms 125 ms 123 ms te0-3-0-4.ccr22.bos01.atlas.cogentco.com [154.54
.5.122]
12 127 ms 168 ms 126 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
13 * * * Zeit?berschreitung der Anforderung.
14 * * * Zeit?berschreitung der Anforderung.
15 * * * Zeit?berschreitung der Anforderung.
16 * * * Zeit?berschreitung der Anforderung.
17 * * * Zeit?berschreitung der Anforderung.
18 * * * Zeit?berschreitung der Anforderung.
19 * * * Zeit?berschreitung der Anforderung.
20 * * * Zeit?berschreitung der Anforderung.
21 * * * Zeit?berschreitung der Anforderung.
22 * * * Zeit?berschreitung der Anforderung.
23 * * * Zeit?berschreitung der Anforderung.
24 * * * Zeit?berschreitung der Anforderung.
25 * * * Zeit?berschreitung der Anforderung.
26 * * * Zeit?berschreitung der Anforderung.
27 * * * Zeit?berschreitung der Anforderung.
28 * * * Zeit?berschreitung der Anforderung.
29 * * * Zeit?berschreitung der Anforderung.
30 * * * Zeit?berschreitung der Anforderung.

Ablaufverfolgung beendet.

C:\Users\xxxxx>

Zeitueberschreitung der Anforderung -> The request timed out.
Ensign
Join Date: Aug 2012
Posts: 1
# 427 Launcher won't launch
05-11-2013, 02:29 PM
wow, this is great!! The beta test romulan weekend and the launcher won't launch. It does say check your internet connection, I suppose if there was a problem I wouldn't be talking to you right now. You know this is why I haven't bought a lifetime, just when you think, WOW, i'm gonna buy it, its so worth it!! Then this happens to remind you why you shouldn't. Not to mention all the disconnects that happen and the lag. I would love to point a finger at the responsible party, but who could that be? I just have to say, that I have been on a constant disappointment with this game, really glad I don't have to pay for it, sad that I did buy the box version. So in conclusion, thanks for dangleing that carrot in front of me with the Romulan weekend.
Ensign
Join Date: May 2013
Posts: 2
# 428
05-12-2013, 09:19 AM
I realize they did network maintenance today... however, this maintenance didn't solve the issue that I am having with the launcher...

Last night, I was unable to actually log onto the Perfect World website... was getting an error, but since they did this network maintenance that problem has been solved...

The Issue still looms that I can't even get the engage button to appear on my launcher... it continues to stay at the Patching and doesn't do forward progress from that...
Lt. Commander
Join Date: Jun 2012
Posts: 214
# 429 Launcher Issues
05-14-2013, 09:24 PM
I suddenly find my game launcher not working. I get a message the states that the Cryptic game launcher has stopped working. I tried rebooting with no luck. Anybody else get this? Any solutions out there that someone could share? Thanks in advance.
Career Officer
Join Date: Nov 2012
Posts: 39
# 430 Launcher not working
05-15-2013, 09:20 AM
Was working fine yesterday and today I got 4 script errors and it says loading.
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