Let me know what else to provide and where to find it and hopefully we can get this worked out. I tried editing the resolution in the gameprefs.pref file and have tried multiple ones but nothing seems to work. Graphics card drivers are up to date too.
Please do the following on the machine your having the issue with:
Press Start Key + R then type in dxdiag and press enter then click save all information (if your on a 64bit OS then click run 64bit dxdiag).
Upload the file to here: TextUploader.com and link in the direct link to the file (easier than pasting in the entire text file into a post)
This will let us see if there are any driver/hardware issues with that machines config in running the game vs the minimum/recommended specs.
My best guess atm thou is that your motherboard based GPU is under the minimum specs since its a 6 series rather than a 7 series as the minimum needed to play is:
OS: Windows XP SP2 / Windows Vista / Windows 7 (32 or 64-bit)
CPU: Intel Core 2 Duo 1.8 Ghz or AMD Athlon X2 3800+
Memory: Memory: 1GB RAM
Video: NVIDIA GeForce 7950 / ATI Radeon X1800 / Intel HD Graphics
Sound: DirectX 9.0c Compatible Soundcard
DirectX: Version 9.0c or Higher
HDD: 10GB Free Disk Space
Network: Internet Broadband Connection Required
Twitter | Blog | Original Join Date: Dec 2007 | Gaming Setup | Raptr Profile | Gamer DNA
The opinions expressed in my posts are my own views and do not reflect on any other entity(s) or person(s) I may or may not represent at the time.
Last edited by th3xr34p3r; 10-29-2012 at 03:49 PM.
if it's built on the tech I'm thinking of (IE it's a 6XXX card architecture circa 2006); your issue is that the graphics chipset just doesn't have the ability to run STO as the minimum specs are an Nvidia 7900 or 7950GT (and even those cards will not run the game all that well.)
If it's the on board motherboard version, the memory is limited to 256 MB.
If this is indeed what you have, it's far below the minimum specs needed to run STO.
Formerly known as Armsman from June 2008 to June 20, 2012
PWE Drone says, "Your STO community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."