Lt. Commander
Join Date: Dec 2007
Posts: 120
Site says STO is up, launcher says STO is up. Game however, won't let me in.

"Unable to login to server at this time"

Anyone know what's going on?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-03-2010, 04:50 AM
no idea,same here,
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-03-2010, 04:51 AM
Quote:
Originally Posted by Hikimon
Site says STO is up, launcher says STO is up. Game however, won't let me in.

"Unable to login to server at this time"

Anyone know what's going on?
Im getting this issue as well. Would like to know whats happening
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-03-2010, 04:51 AM
i don't know either and i have the same problem.

i'm searching... help i'm in withdrawal hurry
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-03-2010, 04:54 AM
Dammit... it's 5AM.. hopefully someone is alive to fix this
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
02-03-2010, 04:55 AM
I was getting this problem, but it suddenly worked for me after a few tries. No idea why
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
02-03-2010, 04:55 AM
Seems the grace period is over??

Have you entered your retail key yet? Play.com sent out the boxes today Most MMO's have at least a few days/ a week!

Please extend it..... A lot of us in Europe don't have our boxes yet
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
02-03-2010, 04:55 AM
I think that I have just confirmed that you need to make a subscription for your retail key (not preorder), with valid payment info, to receive your free 30 days.

Had you folks already done so?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
02-03-2010, 04:58 AM
Quote:
Originally Posted by partialist View Post
I think that I have just confirmed that you need to make a subscription for your retail key (not preorder), with valid payment info, to receive your free 30 days.

Had you folks already done so?
I have done so
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
02-03-2010, 04:58 AM
downloaded from D2D, dashboard on site still showing that I have STO preorder listed. I just can't get in game

Can't seem to find a page to enter my billing information though, could that have something to do with it?
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