Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Im not sure what to do
02-03-2010, 09:44 AM
Hey guys idk if im just not seeing it but im trying to set up a Sub with my card and i cant find it any where under my account where do you set up a Sub?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-03-2010, 10:16 AM
When you activate your CD key, it should take you right to account creation.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-03-2010, 10:20 AM
My better half i having the exact same issue. Her key was entered during OB, now she can't start an actual subscription.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-03-2010, 10:22 AM
Quote:
Originally Posted by Mosseman
My better half i having the exact same issue. Her key was entered during OB, now she can't start an actual subscription.
then it was an open beta key, not a retail key, you couldnt put retail keys in before yesterday

www.startrekonline.com/activate to put in her RETAIL key (check your purchase emails and or retailer account page)
once you put in a valid retail key you get taken to the page where you set up payment options for the sub

same goes for the OP
you cant activate a subscription with the OB or HS key, you need to purchase the game (retail key) and input the code that came with the RETAIL game, not the pre-order game
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