Hi not sure if this is the correct place for this, I pre-ordered Star Trek Online from Atair and with it came a 500 Cryptic point bonus. I did not get them during head start but i didn't expect them until i got my retail product key, which i received yesterday, and entered, my account is now showing that i have successfully purchased the game, and i have also filled out the subscription form after it.
This was last night, and i have just logged into the game to find i still have not received my Cryptic points. (otherwise the game runs fine)
I'm not 100% sure if this is the case but i live in the UK, and our release date is on the 5th, would this affect it? If so I am more than willing to wait a couple more days.