If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Hello, I like to report a bug in being promoted to the rank of Lieutenant Commander. I was in the middle of a mission when I reached level 10 as a lieutenant. Rather then heading back for my Promotion to Lieutenant Commander I pressed on completing 5 more missions which brought me up to Lieutenant level 13. I headed back to Earth Star Base but the report to Admiral Quin hail message was gone. The game reads that I up to Lieutenant Commander but I still retaining the rank of Lieutenant.
Hello, I purchased the GameStop exclusive TOS Connie Ship but haven't figured out I retrieve the ship. Someone had answered my previous post about going to the "C" Store and find it there. I did and accepted it. But I lost as to how about going to select that specific ship. Addidtionally, I had a promotion problem which I addressed in a separate post. I currently flying around in the Mirrada class (light cruiser) at Lieutenant level 13. Oh I did head up stairs where you can select ship types but no luck there. Does this mean I must create a new character to use the ship?