Upon cancelling my subscription i was asked if i wanted to cancel immediately, naturally i said yes. I used a credit card to activate the free month but did not want to be billed for my recurring subscription just yet. My account was closed the next day and i lost my free month. This is a flawed process that needs to be changed immediately

I have gamed online for many years and never been asked if i wanted to waste the money i spent on game time and have my account cut off immediately, I feel like i was tricked. I will be requesting my money and free month back.

Call their support directly I would

I have submitted a billing ticket. I would call them if i could find a number.

Well it is indeed. :p

sorry to say this but there are 2 options when you cancel your account
1.to cancel straight away (you will lose any remaining game time)
2.cancel and keep playing till remaining time is used up



this i know as i also had to use my credit card to activate my game,

Case and Point.

Why would anyone wanna lose paid gametime?

basicly means YOU choose the wrong option,cant whinge to cryptic about your inability to read wats there in plain sight

If i new what whinge meant i would argue your point however.....

I think either way it is an easy mistake to make I hope billing support will be able to help you out.