ok i been looking around and have yet to find any info on this 500 skill point boost, it was included in one of my orders but not sure what one. So what i want to know is this extra 500 points is it just a faster lvling tool in the beginning or is it in fact a extra 500 points added to the total skill points that we can acquire?
No, those are Cryptic Points. He's talking about the 500 skill points that come with some versions, such as the Wal Mart version of the game.
My guess is it's just 500 points for starting out, for an early stat boost. I don't think they'll give you 500 extra on the cap, even though that wouldn't make much of a difference.
I've started a similar thread over here, where I have been given info from play.com that this is a known Cryptic problem and is being resolved. Not sure if they are telling the truth. However, wal-mart customers appear to be suffering too. Thread is here
It also has not been supplied to a starting character. Also the advert does not say only starting characters so it had better not just be for them. That doesn't mean it lifts the cap though I accept.