"Teamwork and tactics don't really come into play and ground combat remains an unchallenging, repetitive and random fracas" & "As ever with Cryptic, the whole thing is based on a head-scratchingly bizarre, unintuitive and poorly-explained RPG system" pretty much sums up my opinion so far.
Despite all of these complaints, those hordes of starship captains are quite happy. They may not have many different things to do, and the missions and UI may be rather buggy, but there does seem to be enough content to sustain them - at least until the endgame - and even at its worst that content is knockabout fun with more instant appeal, and more suitability for casual, short-session, low-commitment play than most MMOs.
Man, I just love it when publications talk down to me! The condescension in that last paragraph is palpable.