I bought the Deluxe version and DL'd the game from Cryptic and set-up my account. Signed up for 30-days recurring billing and then it gave me a link to download the game. Followed the link and there was nothing except the STO launcher which was dreadfully slow. Trying to install the game now and it's asking for a product key. Cryptic never emailed me anything accept a confirmation of purchase number and when I put that in it says it is invalid. I have checked my spam folder and everything but never got a product key from Cryptic. Anyone else having this issue?