I've blocked out the code from the screenshot but if there's any to email you or something with the code while the support ticket system is (also) down I could do that!
Originally Posted by Ramashek
Yeah deathkittin, That's what I get too for that shield from D2D, it's exactly the same key as the preorder one entered to get into beta.
Another day and nothing from either Direct2Drive UK or Cryptic, please please someone sort this out I am not sure why this is perhaps they are sending out the same code to everyone (post above would seem to suggest that may be the case) or they sent me a duplicate one by accident or it's totally invalid or something I don't know. I have already contacted direct2drive.co.uk directly but they just gave me a form reply telling me how to enter the codes on the site even though I said I had entered the code and it did not work... And then ignored my reply pointing out I already said the code did not work all day so far... It would be great if someone at cryptic could look at this from their end to see what's going on with this code/Direct2Drive's codes they have been given/using.
Originally Posted by bansama
I too still don't have any of my D2D DDE bonuses, including the pre-order shield and I have applied both of the keys that I received from D2D.
1. Has anyone else, like bansama, put in both codes and not got anything?
2. Has anyone applied just the retail code from Direct2Drive without putting the bonus item code in and got the item?
3. Has anyone applied just the bonus item code from Direct2Drive without putting in the retail code and got the item?
Thanks anyone, maybe we can try get a better picture of what the hell is going on with Direct2Drive, probably best to mention if you are using the international versions of their site too: I am using .co.uk
I also have an email sitting in my inbox with a subject of "Your Star Trek Online Preorder Item Preorder Bonus Item Registration Information" from email@example.com ("DO NOT SHARE this information with others or you may not be able to access your bonus items!") which is the same code on that page, the same code that does not actually give you the item as they advertise it will.