When I try to claim the preorder ship USS Enterprise, I get an error message that says " Unable to complete transaction: That item cannot currently be purchased". I even tried claiming it in the SOL starbase.
I saw my friend flying around with one of these ships so I know they are available. I have been playing this character for a while though and only just put in my CD Key since I just received it in the mail.
Do I have to start a new character to claim my preorder ship? I hope not. I've put a lot of work into this character.