Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Amazon Borg Pre-Order
02-06-2010, 01:14 PM
Ok lso my box arrived from amazon yesterday, I entered the codes went to C-store and What NO BOR WTF????

so have been doing some digging which may help others who have done the same as me

I ordered the DDE from Direct2Drive for the Joined Trill, and the SE from Amazon for the box and the Borg BOff.

but going through my account settings and emails, it appears I never recieved my pre-order key from Amazon, although I never noticed as I already had Closed Beta Access from a competition and my pre-order from D2D activated at the beginning of Open Beta.

this I suspect is the reason for my lack of Borg officer.

Do I now have to wait until monday to contact Amazon, or can anyone from Cryptic help with this, what is my next option?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
02-06-2010, 01:16 PM
What did it say when you entered the activation code?

When you go to "my account" on the main page, what does it say you have active? It should say Star Trek Online - Collectors Edition somewhere. I got my CE from Amazon, and it worked just fine.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
02-06-2010, 01:19 PM
Check you account on Amazon. It might be listed in your digital download area under "Bonus Items". If not contact them and ask for the a code from your transaction email. Amazon is pretty good about that stuff.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
02-06-2010, 01:20 PM
I thought Borg was only for the lifetime subs..
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
02-06-2010, 01:23 PM
As a player character yes, but Borg Bridge Officers are available through things like preorder bonus.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
02-06-2010, 01:24 PM
Quote:
Originally Posted by Etchyboy
I thought Borg was only for the lifetime subs..
The main toon is for LT only. The Amazon order gave you a Borg BO.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
02-06-2010, 01:27 PM
yah I got the Borg Toon from the LT, just not the BOff, unfortunately it is now 21:25 my time and amazon customer services phones dont open till 10am tomorrow

not sure if am looking in the right place on amazons site, can anyone who got a borg boff from amazon uk tell me what I am looking for?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
02-06-2010, 01:31 PM
Quote:
Originally Posted by kragen2179 View Post
Ok lso my box arrived from amazon yesterday, I entered the codes went to C-store and What NO BOR WTF????
I seem to recall that there was a problem with the bonus order stuff showing up for a while, but that it's been fixed.

If, as others have said, you entered your Amazon code correctly, then try checking back in a few hours and see if it's in your account then.

I ordered the Amazon box, and my Borg BO showed up with no trouble, so it may just be a temporary delay in coming through on your account.

Cheers,

KOS
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
02-06-2010, 01:32 PM
um RESOLVED


was looking for emails from when I pre-ordered - not so they sent me the code YESTERDAY


all sorted but thanks for help
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
02-06-2010, 01:36 PM
EDIT: Glad you got it sorted. ;-)

KOS
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