If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
I try to play but Instead of retrieving list of characters I get a massage something like "Not allowed to connect to server". I was a pre-ord. and just entered my retail key for 30 fre days about 15 mn ago. Could that be the issue?