If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Increasing the level cap is not necessary in order to expand on the game, there are many fine examples of games that are 5+ years old, and have never increased the level cap, even with multiple expansions.
Longevity will be a problem, but not for this reason. There are FAR more glaring issues with STO than the level cap.